DUTCH CUSTOMER SUPPORT ADVISOR - REMOTE IN PORTUGAL
Descrição da oferta de emprego
What you will be doing:
Processing enquiries from new and existing customers (small and medium-sized businesses) by phone, email and live chat;
Outbound callbacks by phone and proactive contacting of all customers who have previously contacted Facebook customer service via other channels (chat or email) - no sales.
Supporting customers after they have independently purchased services on Facebook, as well as on Instagram and WhatsApp;
Handling payment and billing issues (billing issues);
Independently and proactively finding solutions, with the help of the constantly available knowledge base;
Requirements:
Fluency in Dutch (must be C1)
Communicative level of English language (B2)
Ability to communicate clearly and effectively
What we offer:
Working hours: Full time contract (40h per week = 5 working days; 8h a day)
Monday to Sunday - Rotating Shifts
Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal)
Private health insurance after contract signature (additionally to the standard insurance).
Detalhes da oferta
- Em todo Portugal
- Indeterminado - Indeterminado
- Efetivo, tempo inteiro
- 1000€ - 1500€
- 09/06/2023
- 27/05/2024
Start your career today! our client is currently seeking dedicated professionals who are willing to work from anywhere in portugal (homeoffice)... you only need: fluency in dutch (must be at least c1) and communicative level of english (at least b2) are required... training will be done remotely looking......
Join our team in portugal! responsibilities: answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience keep in contact with clients by receiving incoming calls and emails, managing claims and requests requirements:......
Your new employer in portugal is a well-known customer service provider that has many headquarters across europe... fully remote from home! your responsibilities on the daily basis:- help clients solve problems in dutch (min... currently, our client is looking for dutch-speaking employees in customer......
Give real-time, accurate information that empowers the customer to make decisions... as a turkish customer support advisor, you will:-assist clients via inbound calls, chat, or e-mail in the after-sales process by answering customers' inquiries and/or attending to potential requests......
Competitive salary of €1250 gross per monthfor international candidates:we will arrange airport pick-up and provide administrative assistance to facilitate your smooth transition to portugal... take advantage of free portuguese lessons, engaging sports activities, fun cooking lessons, and much more!don't......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Do you speak dutch fluently and have excellent communication skills?available positions in customer / tech support and sales await you in portugal!our client connects customers with the world’s top brands for more than 30 years... the company proudly represent the leading global businesses -such as microsoft......
” we are looking for dutch speaking employees for our team in lisbon to support our customers... respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented respond to inbound customer requests , document relevant case information......
We are looking for talents to work in customer support positions in portugal, to assist clients of worldwide renowned companies! no previous experience in customer support is required, you will have a complete paid training by certified instructors! if you are proficient in dutch and your english level......
