GERMAN TECHNICAL SUPPORT AGENT
Descrição da oferta de emprego
Enjoy the great weather try the traditional cuisine go to the beach and visit the hotspots.
Sound like an adventure for you Take a look at this position! As a Technical Support Agent your main role is to assist endusers by addressing their inquiries through various communication channels.
Its crucial to maintain positive customer relationships by responding promptly and professionally to their questions and concerns.
Additionally youll be responsible for entering data accurately and using software programs to streamline your tasks.
This involves utilizing technology to enhance your efficiency in providing excellent customer service.
Responsibilities.
Strives towards customer retention and loyalty fully supporting the customer to achieve a successful outcome to his/her enquiry Logs calls from customers into the customer relationship database Tracks and follows cases to ensure that they closed in an efficient and timely manner Provides and maintains strong professional relationships with all customers and shows empathy at all times Follows Contact Centre procedures and ensures availability to take calls adopting handling procedures and AUX code guidelines Works effectively as part of a team developing effective and supportive relationships with colleagues and management Provides feedback to his/her superior on new/emerging issues that have been identified and works to proactively highlight areas that need to be improved be positive and proactive and have a desire for positive improvement in quality Takes on board feedback and adapts skills accordingly Follows and applies TP regulations regarding Personal Data Confidentiality Other duties as assigned Required skills Fluent in the requested language Working proficiency in English Excellent communication skills Benefits Excellent benefits package Multilingual and excellent work environment to provide customer service Extensive training Adaptation to Greek Culture and Greek language Courses Internal employee incentives Located in an amazing office in Greece with excellent transport links Excellent relocation package with a great support system for nonlocal hires Extra Private Health insurance Enjoy life in Greece there are loads of social & sports events Location Remote must be based in Greece
Detalhes da oferta
- Recruit4Work S.L.
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 18/04/2024
- 17/07/2024
Our client, a multinational financial service corporation, is seeking a friendly and efficient german customer support agent to provide top-notch service to their clients... responsibilities: provide friendly and efficient service to customers as the first point of contact resolve customer issues and......
Join our team in portugal! responsibilities: answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience keep in contact with clients by receiving incoming calls and emails, managing claims and requests requirements:......
Nice-to-have: 6 months’ experience in a technical support role... over 2 years of customer support/technical support experience... professional career progression and support throughout your career development... about your role provide exceptional technical support by handling inbound queries about......
Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Nl] (a) german speaker [ref: ta... de must be native or proficient in german (c2) and fluent in english (b2) ref: ta... requisitos do trabalho global requirements: possess excellent writing and verbal communication skills to simplify technical language for non-technical users... fr after 6 months......
” we are looking for german speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
No previous experience is neededwork location: lisbonour client is an omnichannel company based in portugalthe company proudly represents the leading global businesses such as microsoft, google, netflix, and the best-known social networks, providing customer support, technical support, and content moderation......
Our international client is seeking a highly motivated and experienced german-speaking customer support agent to join their team in barcelona... if you are a native german speaker with a passion for providing top-notch customer service, we encourage you to apply for this exciting opportunity......
Fluent in english (at least b2 level)previous experience in customer support roles, ideally from contact centres is preferredpossess excellent writing and verbal communication skills to simplify technical language for non-technical users resourceful and stress resilient personality that can adapt and......
We are looking for talents to work in customer support positions in portugal, to assist clients of worldwide renowned companies! no previous experience in customer support is required, you will have a complete paid training by certified instructors! if you are proficient in german and your english level......
