GERMAN SPEAKING TECHNICAL SUPPORT SPECIALIST
Descrição da oferta de emprego
Lisbon, Portugal Role.
German speaking Technical Support Advisor Salary.
euro gross per month (this does include also the holiday bonus, meal allowance) plus free accomodation plus 200 euro performance bonus gross p/m Working Hrs.
40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern between Monday to Friday from am to pm Overview of the company.
Our client is a global outsourcing company – they have offices around the world and in Portugal they have multiple sites where they support huge international clients and assist with business in more than 30 different languages, so you'd be joining a very multicultural environment.
The Role.
As a Technical Support Advisor you will represent a very well known IT software company where you will provide outstanding technical support to business clients.
Your role will include identifying and addressing issues through various communication channels, including phone and web-based interactions.
Your responsibilities include but are not limted to.
Taking prompt ownership of new cases and escalations.
Providing assistance to business clients, partners, and fellow engineers.
Conducting thorough research to investigate problems and to technical troubleshoot customer's issues.
Collaborating with management and engineering to address service issues, generate bug fixes, and create necessary test cases.
Requirements Excellent communication skills both verbally and written in German and English Previous experience in a technical support role Experience in IP configuration (setting up outlook, office, etc.) is an advantage Keen to learn On offer Competitive salary of up to euro gross per month (this does include also the holiday bonus, meal allowance and 200 euro performance/productivity bonus) plus free accomodation (room in a shared company flat).
If you decided not to take the company accomodation your basic salary per month is around Euro gross.
Full training provided 12 month contract (renewable/extendable if you love it!) 22 days holiday per year, Holiday and Christmas bonuses Career Progression And of course....
the chance to work for one of the world's most successful communication companies in partnership with amazing global brands - it looks fantastic on your CV.
There is an excellent relocation package on offer which includes flight reimbursement, airport pick up, accommodation during your employment, lots of company organised activities and events and career progress opportunities.
About Talingual As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker.
We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations.
We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice.
You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way.
See more at talingual.
com
Detalhes da oferta
- Talingual
- 14/04/2024
- 13/07/2024
Nice-to-have: 6 months’ experience in a technical support role... over 2 years of customer support/technical support experience... professional career progression and support throughout your career development... about your role provide exceptional technical support by handling inbound queries about......
No previous experience is neededwork location: lisbonour client is an omnichannel company based in portugalthe company proudly represents the leading global businesses such as microsoft, google, netflix, and the best-known social networks, providing customer support, technical support, and content moderation......
Requirements: in possession of a university degree native or fluent level of german along with a fluent level of english previous experience in a similar position is an asset strong communication skills, both verbal and written computer skills team player and customer oriented willingness to learn and......
This position provides customer service support and resolution of routine problems regarding client's product or services... requisitos do trabalho languages: - english spoken and written correctly; - german spoken and written correctly... we're selecting call center operator (m/f) for a company in the......
Join our team in portugal! responsibilities: answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience keep in contact with clients by receiving incoming calls and emails, managing claims and requests requirements:......
Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
” we are looking for german speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
Serve as an escalation point for major escalated service delivery issues;• streamline existing business processes and implement modern technology to improve efficiencies;• support dhots in coordinating and ensuring the delivery of integrated related project streams;• perform any other related duties......
Nl] (a) german speaker [ref: ta... de must be native or proficient in german (c2) and fluent in english (b2) ref: ta... requisitos do trabalho global requirements: possess excellent writing and verbal communication skills to simplify technical language for non-technical users... fr after 6 months......
We are looking for talents to work in customer support positions in portugal, to assist clients of worldwide renowned companies! no previous experience in customer support is required, you will have a complete paid training by certified instructors! if you are proficient in german and your english level......
