GERMAN CUSTOMER SUPPORT
Descrição da oferta de emprego
training is provided As a Customer Support Representative you will help customers in any situation and resolve their concerns or escalate them to higher levels of support.
Support is provided via incoming calls chat and email in German.
Your tasks.
Processing customer inquiries in German; Customer contact via telephone chat and email; Processing inquiries from corporate customers (B2B); Assistance with questions about programs such as Acrobat Reader Captivate Creative Cloud Dreamweaver Framemaker InDesign Photoshop Presenter and much more.
Technical troubleshooting; Customer Account Management.
About the project.
Our client is an American multinational technology company that develops manufactures licenses supports and sells computer software and more recently digital marketing software.
Adobes technologies empower millions of customers with billions of outstanding experiences across multiple platforms and the processing of trillions of data transactions across the web.
The companys current programs include wellknown names such as Acrobat Reader Captivate Creative Cloud Dreamweaver Framemaker InDesign Photoshop Presenter and much more.
What you need.
Fluency in German (must be at least C1) Communicative level of English (at least B2) Ability to communicate clearly and effectively What you will gain.
Standard salary of gross per month Working hours.
Monday to Friday The first contract for 12 months It is possible to sign a permanent one after 2 years (or renewing the previous one) Public and Private health insurance provided by the employer When you apply for this vacancy you are giving your GDPR consent to SmartRecruitments.
We might share your CV details directly with our client for the purpose of recruitment.
Remote Work.
No
Detalhes da oferta
- SmartRecruitments
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 12/04/2024
- 11/07/2024
Our international client is seeking a highly motivated and experienced german-speaking customer support agent to join their team in barcelona... if you are a native german speaker with a passion for providing top-notch customer service, we encourage you to apply for this exciting opportunity......
Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Requirements: in possession of a university degree native or fluent level of german along with a fluent level of english previous experience in a similar position is an asset strong communication skills, both verbal and written computer skills team player and customer oriented willingness to learn and......
” we are looking for german speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
Our client, a multinational financial service corporation, is seeking a friendly and efficient german customer support agent to provide top-notch service to their clients... as the first point of contact, you will be responsible for resolving customer issues and questions via emails and inbound calls......
We are looking for talents to work in customer support positions in portugal, to assist clients of worldwide renowned companies! no previous experience in customer support is required, you will have a complete paid training by certified instructors! if you are proficient in german and your english level......
No previous experience is neededwork location: lisbonour client is an omnichannel company based in portugalthe company proudly represents the leading global businesses such as microsoft, google, netflix, and the best-known social networks, providing customer support, technical support, and content moderation......
Provide support to customers who have purchased services on facebook, instagram, and whatsapp... utilize our extensive knowledge base to find independent solutions and deliver exceptional customer service... engage in outbound callbacks and proactively assist customers who previously contacted facebook......
Join our team in portugal! responsibilities: answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience keep in contact with clients by receiving incoming calls and emails, managing claims and requests requirements:......
You want be a customer service agent for one of the biggest technology multinationals in the world ? check the offer below... candidates should obtain more information about our privacy and data management policy in ttps://pt... tasks: – to be the point of contact of the costumers through a variety of......