GERMAN CUSTOMER ADVISOR - BRAGA
Descrição da oferta de emprego
Ability to assist users with General Inquiries and support issues via phone but mainly trough email/chat/social/social messaging channels (as assigned) Ability to adapt the brands voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social forums eCommerce reviews) channels.
Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Respond to inbound customer requests document relevant case information REQUIREMENTS.
Native or near native level of Swiss German Good level of English (it will be to work in an international company) Highschool Degree Microsoft Office Knowledge Dynamic and Proactive Good communication skills Be based in Portugal (Braga or surrounds) Experience with attending customers will be a plus Remote Work.
No
Detalhes da oferta
- KultureTalent - Global Talent
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 12/04/2024
- 11/07/2024
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