CUSTOMER SUPPORT REPRESENTATIVE FOR TECHNOLOGY COMPANY GERMAN SPEAKER
Descrição da oferta de emprego
Join a dynamic team and embark on a rewarding journey in the heart of Portugals vibrant capital Lisbon shaping the future of technology support.
Tasks Providing accurate and detailed information about the companys products features and specifications.
Managing and responding to customer requests through phone and email.
Assisting customers with product setup troubleshooting and usage guidance.
Processing customer orders returns and exchanges.
Ensuringing excellent customer satisfaction by addressing inquiries resolving issues and providing technical assistance in an appropriate and friendly manner.
Requirements A nativelevel proficiency in German and a minimum B2 level of English A valid Portuguese work permit (required) Living in or willing to relocate to Lisbon for an international career and life experience Keeping uptodate with social media trends and practices Resilience to sensitive content demonstrating emotional maturity and professional detachment Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle Benefits Type of contract.
Unfixed term contract 30 days probation period Working hours.
full time (40h/week) Monday Sunday Salary conditions.
gross/month 300 loyalty bonus every 3 months signings bonus performance bonus 120 from 4th full month Health insurance after 6 months Paid professional training Employee discounts Fun and engaging companywide initiatives Excellent work culture For international candidates.
eimbursement of your initial flight expenses after 3 months Up to 400 for accommodation/ months for first 4 months Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your future company is a global leader in the BPO industry.
With employees across the globe you will be member of a team behind the best experiences for 750 of the worlds leading and digitalfirst brands.
The innovative solutions technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.
Detalhes da oferta
- Blu Selection
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 12/04/2024
- 11/07/2024
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