CUSTOMER SUPPORT AGENT - GERMAN - LISBON
Descrição da oferta de emprego
German Customer Support Agent Location.
Lisbon Portugal Employment type.
Fulltime Remuneration.
Base salary bonuses DUTIES AND RESPONSIBILITIES.
Communicate with customers using various channels (telephone email and chat) Ensure customer satisfaction and provide professional customer support Handle customer complaints provide appropriate solutions and alternatives within the time limits and follow Identify the issue the client is facing troubleshoot and provide the solution Able to identify when the issue should be reassigned to another department or more senior representative Collaborate with other specialists to solve or properly close help tickets Document each action taken and categorize cases and possible bugs so that our engineering team can address them Maintain and update all jobrelated administrative forms REQUIREMENTS.
Native/fluent in German both oral and written.
Fluent in English (at least B2 level) Professional experience with Customer Service Public Relations or Social Media Possess excellent writing and verbal communication skills to simplify technical language for nontechnical users Resourceful and stress resilient personality that can adapt and remain calm in all situations Ability to meet tight deadlines with minimum supervision and in timely manner Ability to work independently while being team player at the same time BENEFITS.
Excellent remuneration package based on experience skills and performance Life Insurance Family Plan (Spouse/legal partner and children) 2 month training agreement 1 year fulltime contracts with 30 days probation Be part of a dynamic and creative team with positive and friendly atmosphere Guidance and tools to reach your full potential Meal allowance Private health insurance Yearly performance bonus Relocation allowance and assistance
Detalhes da oferta
- JUJUR
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 12/04/2024
- 11/07/2024
Our client, a multinational financial service corporation, is seeking a friendly and efficient german customer support agent to provide top-notch service to their clients... apply today and become part of our client's team in lisbon... as the first point of contact, you will be responsible for resolving......
You want be a customer service agent for one of the biggest technology multinationals in the world ? check the offer below... com/politica-de-privacidade/... requisitos do trabalho requirements: – know your way around a computer; – focused and driven; – you enjoy working with people and are empathetic......
Join our team in portugal! responsibilities: answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience keep in contact with clients by receiving incoming calls and emails, managing claims and requests requirements:......
Our international client is seeking a highly motivated and experienced german-speaking customer support agent to join their team in barcelona... if you are a native german speaker with a passion for providing top-notch customer service, we encourage you to apply for this exciting opportunity......
” we are looking for german speaking employees for our team in lisbon to support our customers... you don't need previous experience - we offer training ! location: oriente – lisbon company: american it company... respond appropriately to customer escalations and escalate issues and customers to higher......
Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Requirements: in possession of a university degree native or fluent level of german along with a fluent level of english previous experience in a similar position is an asset strong communication skills, both verbal and written computer skills team player and customer oriented willingness to learn and......
Communicate with customers using various channels (telephone, email and chat)ensure customer satisfaction and provide professional customer supporthandle customer complaints, provide appropriate solutions and alternatives within the time limits and followidentify the issue the client is facing, troubleshoot......
No previous experience is neededwork location: lisbonour client is an omnichannel company based in portugalthe company proudly represents the leading global businesses such as microsoft, google, netflix, and the best-known social networks, providing customer support, technical support, and content moderation......
We are looking for talents to work in customer support positions in portugal, to assist clients of worldwide renowned companies! no previous experience in customer support is required, you will have a complete paid training by certified instructors! if you are proficient in german and your english level......
