CUSTOMER SERVICE REPRESENTATIVE - GERMAN - LISBON
Descrição da oferta de emprego
German Customer Service Representative Location.
Lisbon Portugal Work model.
Onsite Employment type.
Fulltime DUTIES AND RESPONSIBILITIES.
Handle all incoming contacts from bank clients (ID and TPIN & Postbank app setup card blocking/unblocking/exchange safety transactions complaints) via phone and email Develop your knowledge continuously to effectively answer customer queries and resolve potential issues Use adequate tools processes and/or methods to ensure the provision of accurate valid and complete information Make sure that great levels of client service is delivered.
REQUIREMENTS.
C1 German with great linguistic expression and B1 English both oral and written Ability to listen actively identify apply and explain your product and/or service expertise with clarity and solve issues in the first contact with customers Ability to take stressful situations well.
OFFER.
A dynamic and creative team with positive and friendly atmosphere Relocation support Shifts on weekly rotation with colleagues covering operating hours from Monday to Saturday from 8 AM to 5 PM Food vouchers Guidance and tools to reach your full potential
Detalhes da oferta
- JUJUR
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 12/04/2024
- 11/07/2024
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