CUSTOMER SERVICE REPRESENTATIVE - GERMAN - LISBON
Descrição da oferta de emprego
Customer Service Representative Location.
Lisbon Portugal Work model.
Onsite hybrid remote Employment type.
Fulltime DUTIES AND RESPONSIBILITIES.
Addressing customer inquiries through various channels such as chat email and phone encompassing queries related to products (sports casino poker) and cashier operations Evaluating specific concerns and implementing necessary measures to fulfill customer requirements Collaborating with teams across different locations with aligned goals Reporting system irregularities and customerfacing issues to the appropriate department Familiarity with Standard Operating Procedures (SOP) and commitment to highquality service delivery.
REQUIREMENTS.
Willingness and flexibility to work in shifts German language C1 level at least English language skills to a business standard Excellent written and verbal skills as well as high interpersonal skill level Calm manner and able to work under pressure and be confident in answering a wide range of customer enquiries Ability to perform well in a multitask/cultural and everchanging dynamic environment A flexible creative and driven personality General computer knowledge (MS Office Internet) Interest in Sports Casino and Poker products would be a benefit relevant training will be provided Working schedule.
shift rotation hours a week.
OFFER.
Permanent working contract Food Allowance paid monthly Health Insurance Birthday Day.
1 Extra leave day per year Home Office.
2 days in the office and 3 days from home in average per week Other Benefits access to to LinkedIn Learning Access to Employee Assistant Tool fruit and coffee in the office protocols with local partners and many others!
Detalhes da oferta
- JUJUR
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 12/04/2024
- 11/07/2024
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