CUSTOMER LOYALTY REPRESENTATIVE (ENGLISH) PORTO REF:
Descrição da oferta de emprego
By choosing us, you are choosing to be part of a multicultural and dynamic team in a world of projects with the best brands on the market.
Come and build your career with us! We are recruiting a Customer Loyalty Representative.
We are looking for a proactive, results-oriented professional with excellent communication and negotiation skills.
About Us.
Are you ready to be part of a trailblazing team in the communications sector? At Manpower, we're all about creating lasting connections with our customers.
We're on the lookout for passionate and dynamic individuals to join our Customer Loyalty Contact Center.
If you have a flair for customer service and speak English like a pro (C1 level), we want to hear from you! What You'll Do.
- Be the Hero.
Engage with our customers and turn their inquiries into exceptional experiences.
Your mission? Ensure every customer feels valued and heard.
- Retention Rockstar.
Spot opportunities to boost customer loyalty and create lasting relationships through personalized interactions.
- Multichannel Maestro.
Masterfully handle calls, emails, and other communication channels, leaving a positive impression every time.
- Product Pro.
Keep your finger on the pulse of our latest products and services to provide accurate and helpful information.
- Team Player.
Collaborate with your colleagues and other departments to deliver seamless service and resolve issues swiftly.
- Achieve Excellence.
Smash performance targets related to customer satisfaction and retention – because we believe in celebrating your successes! Who You Are.
- English Extraordinaire.
You speak and write English at a C1 level – no exceptions.
- Customer Service Savvy.
You've got experience in a contact center or customer service role, ideally in the communications field.
- Communicator Extraordinaire.
Your communication skills are top-notch, and you know how to connect with people.
- Hybrid Hero.
You're comfortable working both from home and in the office, enjoying the best of both worlds.
- Problem-Solving Pro.
You tackle challenges head-on and love finding creative solutions.
- Tech-Savvy.
Experience with CRM systems and contact center software is a bonus, but your willingness to learn is what counts.
- Flexible & Ready.
You're adaptable and ready to work flexible hours, including evenings and weekends if needed.
What We Offer.
- Competitive Compensation.
A salary that rewards your skills and dedication.
- Growth Opportunities.
Comprehensive training and career development programs to help you grow.
- Supportive Environment.
A dynamic and friendly workplace where your contributions are valued.
- Flexibility.
A hybrid work model that lets you balance work and life with ease.
- Recognition & Rewards.
Performance-based incentives to celebrate your achievements.
Ready to Join Us?If you're ready to embark on a rewarding journey with us, we'd love to meet you! Apply today and let's create lasting connections together.
Detalhes da oferta
- ManpowerGroup Portugal
- Indeterminado
- 26/05/2024
- 24/08/2024
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