BOOKING ADVISOR FOR AN AIRLINE COMPANY - GERMAN SPEAKER
Descrição da oferta de emprego
By choosing Webhelp, you will be part of a community of over game-changers from more than 140 locations in 60 countries.
Join us at Webhelp and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide.
What you'll be doing at Webhelp As a German-Speaking Booking Advisor for an Airline Company, you will.
Be in charge of booking management (altering, canceling, or creating new reservations) Assist clients via inbound/outbound calls and email Help the clients with doubts about Flight Club service, Vip Service, PRM (personal reduced mobility) Deal with claims (strikes, lateness, Cancelation etc.) Give real-time, accurate information that empowers the customer to make decisions.
Go beyond the customer's service expectations so they will remember and share their great experience.
Listen to the customer's unique situation and acknowledge their needs.
We'll be a great match if you.
Have a high level of German (written and oral) and fluent in English (B2) Have excellent communication skills coupled with empathy and team spirit Have previous experience with GDS tools like Amadeus, Galileo, or Sabre (is preferential) Have previous experience in Customer Service or as a tourism/travel representative For non-EU residents, it is mandatory to have a valid work permit.
If you feel you don't check off every qualification in the job description, we encourage you to apply either way.
We will do our best to match you with the right job, whether it's this one or a future role.
What we offer you.
Strong compensation package (14 monthly payments per year plus bonus) Monthly meal allowance paid in voucher card (net) Private Health Insurance (after 6 months) A Bring a Friend program with attractive incentives Personal and career development programs and mentoring to develop skills Possibility to participate in a growing multicultural Project Flexible Schedule from Monday to Saturday Work in a diverse environment with people from over 75 nationalities Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more! We promote inter-company mobility to work at any of our sites around the world Workplace.
Work on-site in Lisbon, Portugal Webhelp is an equal-opportunity employer.
Webhelp is committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment.
All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 19/04/2024
- 18/07/2024
umowa na okres 6 miesięcy z przedłużeniem procesy rekrutacyjne online konkurencyjne wynagrodzenie i system premiowy: 1100 € brutto x 14 miesięcy do 100 € premii za wyniki/miesiąc + premia złożoność 100 €/12 miesięcy dieta 7,23 € netto dziennie zwrot biletu lotniczego po 6 miejscu możliwość posiadania......
Działa w 54 krajach oferując ubezpieczenia majątkowe, osobowe, biznesowe, wypadkowe, zdrowotne, reasekuracyjne i na życie... polityka zmienia żądania, aktualizując szczegóły płatności zgłaszaj roszczenia i anuluj prośby nasze oczekiwania: obywatelstwo ue lub zezwolenie na pobyt w portugalii mówisz......
” we are looking for german speaking employees for our team in lisbon to support our customers... you don't need previous experience - we offer training ! location: oriente – lisbon company: american it company... its flagship product is their search engine, and its declared mission - 'to organize the......
Are you a motivated and communicative person who loves helping others? this is the perfect opportunity for you! vertente humana is currently recruiting german speakers for a renowned company located in porto... for more information you can consult our privacy policy on our website......
We might share your cv details directly with our client for the purpose of recruitment... salary: 1398€ gross month + 100€ performance bonus for international candidates: airport pick-up and administrative assistance with your registration in portugal; reimbursement of your initial flight expenses......
We are recruiting a content moderator (m/f/d) for the german market, for one of the largest social media platforms... your day to day: • reviewing online videos/content/complaints/legal notices received from the end customer on any incorrect decisions taken related to their copyright work/material •......
Please note that for this work position both good german and english, in both oral and written oral as well as written is a prerequisite... your tasks- customer contact by phone and email;- assisting with questions regarding company products;- possible malfunctions and alarm messages of the device;-......
Responsibility-provide support to small and medium-sized businesses to help them grow across multiple channels – chat, email and phone;-support and expand the self-serve advertising base for smb clients in the online and digital advertising domain;-provide pre and post-sales support for all self-service......
✓ the company will provide all necessary equipment... ✓competitive salary package for entry-level (includes transportation allowance and work-from-home allowance, if applicable)... you will be the point of contact for inquiries related to the pre- or post-delivery of an order (payment inquiries, delivery......
Travel adviser brno, czech republic responsibilities • the customer service consultants are the primary contact for our customers • they answer questions regarding the flight reservations, cancellations and online check in via phone • the calls are handled in german and english job requirements requirements......