BACK OFFICE AGENT FOR GAMING PRODUCTS IN LISBON, PORTUGAL (GERMAN SPEAKER)
Descrição da oferta de emprego
Address escalated customer inquiries, complaints, and technical issues related to products and services.
Conduct thorough investigations into escalated cases, analyze data, and identify root causes for appropriate solutions.
Communicate with customers via phone, email, or chat to understand concerns and deliver timely resolutions.
Make informed decisions based on company policies, product knowledge, and customer needs.
Skills, qualifications and interests you need to succeed in this role.
A native-level proficiency in German and a minimum C1 level of English A valid Portuguese work permit (required) Living in or willing to relocate to Lisbon for an international career and life experience Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract.
Unfixed term contract, 30 days probation period Working hours.
full time (40h/week) Monday-Friday Salary conditions.
850€ gross per month + 50€ tech bonus + 200€ language bonus + 120€ performance bonus Loyalty bonus of 300 euros every three months Health insurance after 6 months Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates.
Reimbursement of your initial flight expenses after 3 months Up to euros for accommodation per month for 12 months (Reimbursed during 12 months) Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company.
Your future company is a global leader in the BPO industry.
With employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands.
The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.
What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 16/04/2024
- 15/07/2024
Apply today and become part of our client's team in lisbon... our client, a multinational financial service corporation, is seeking a friendly and efficient german customer support agent to provide top-notch service to their clients... as the first point of contact, you will be responsible for resolving......
Join our team in portugal! responsibilities: answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience keep in contact with clients by receiving incoming calls and emails, managing claims and requests requirements:......
” we are looking for german speaking employees for our team in lisbon to support our customers... you don't need previous experience - we offer training ! location: oriente – lisbon company: american it company... its flagship product is their search engine, and its declared mission - 'to organize the......
Are you a motivated and communicative person who loves helping others? this is the perfect opportunity for you! vertente humana is currently recruiting german speakers for a renowned company located in porto... for more information you can consult our privacy policy on our website......
We might share your cv details directly with our client for the purpose of recruitment... salary: 1398€ gross month + 100€ performance bonus for international candidates: airport pick-up and administrative assistance with your registration in portugal; reimbursement of your initial flight expenses......
If you are a native german speaker with a passion for providing top-notch customer service, we encourage you to apply for this exciting opportunity... our international client is seeking a highly motivated and experienced german-speaking customer support agent to join their team in barcelona......
We are recruiting a content moderator (m/f/d) for the german market, for one of the largest social media platforms... your day to day: • reviewing online videos/content/complaints/legal notices received from the end customer on any incorrect decisions taken related to their copyright work/material •......
Currently residing in portugal or willing to relocate... please note that eu citizenship or full rights to work in portugal are required... privacy notice: by applying for this position, you consent to the gdpr policies of smartrecruitments... please be aware that your cv details may be shared directly......
✓competitive salary package for entry-level (includes transportation allowance and work-from-home allowance, if applicable)... you will be the point of contact for inquiries related to the pre- or post-delivery of an order (payment inquiries, delivery dates, returns, refunds, etc......
You want be a customer service agent for one of the biggest technology multinationals in the world ? check the offer below... com/politica-de-privacidade/... requisitos do trabalho requirements: – know your way around a computer; – focused and driven; – you enjoy working with people and are empathetic......
