AGENT DE SUPPORT CLIENT FRANÇAIS, REMOTE IN PORTUGAL
Descrição da oferta de emprego
Rejoignez une entreprise en plein évolution et profitez de tous les avantages au Portugal ! Profil.
- Maîtrise attendue de la langue française (anglais est un plus) - Disponibilité.
7h-21h du lundi au samedi (horaires rotatifs) - Bonnes compétences en informatique; - Diplôme du BAC (préférentiel); - Expérience en gestion de la relation client (préférentiel) - Excellente capacité de communication; - Capacité d´écoute active, empathie et diplomatie; - Bonne capacité de gestion de temps; - Esprit d´équipe et flexibilité Avantages.
-Contrat de travail à durée déterminée et renouvelable - Travail stable et possibilité d´évolution de carrière; - Prime de transport public; - Salaire de base attractif + prime mensuelle; - Formation initiale et continue; - Ambiance multiculturelle.
Mission.
En tant que représentant de la marque pour les entreprises du secteur des biens de consommation, vous serez amené à aider les clients qui achètent des produits en ligne et faire progresser la notoriété de la marque après un achat en magasin, ce qui fera revenir les clients - Support après-vente aux clients particuliers; - Répondre aux demandes clients par emails, téléphone et réseaux sociaux; - Conseiller les clients par rapports à la gamme des produits existant; - Résoudre des situations diverses liées aux commandes sur internet, à la carte fidélité, aux prix, aux paiements des produits, aux remboursements…; - Gérer les attentes et les réclamations de façon positive et diplomate;Représentant du service client français + anglais, travail à domicile au Portugal
Detalhes da oferta
- Cross Border Talents
- Indeterminado
- 25/04/2024
- 24/07/2024
Join our team in portugal! responsibilities: answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience keep in contact with clients by receiving incoming calls and emails, managing claims and requests requirements:......
Our client, a multinational financial service corporation, is seeking a friendly and efficient german customer support agent to provide top-notch service to their clients... responsibilities: provide friendly and efficient service to customers as the first point of contact resolve customer issues and......
Start your career today! our client is currently seeking dedicated professionals who are willing to work from anywhere in portugal (homeoffice)... training will be done remotely looking for an adventure? join an international prospering company that specializes in providing customers with support in......
Supporting customers after they have independently purchased services on facebook, as well as on instagram and whatsapp;handling payment and billing issues (billing issues);independently and proactively finding solutions, with the help of the constantly available knowledge base; requirements: fluency......
Typ zapytania: subskrypcja, fakturowanie, rozwiązywanie problemów technicznych otrzymujesz wsparcie dotyczące kont i aplikacji, szczególnie w przypadku... prowadź rejestrację lub akcję z użytkownikiem, rejestrując szczegółowe zapytanie, skargę lub komentarze, a także szczegółowe działanie......
Praca z domu w dzielnicach: braga procesy rekrutacyjne online! twoje: zadanie pomaga klientom kanałami (e-mail lub telefon) z zastosowaniem i profesjonalnym... data rozpoczęcia: 22... nasze oczekiwania: obywatelstwo ue lub drugie na pobyt w portugalii znasz biegle język niemiecki (c2) mówisz po......
We might share your cv directly with our client for the purpose of recruitment... competitive salary of €1250 gross per monthfor international candidates:we will arrange airport pick-up and provide administrative assistance to facilitate your smooth transition to portugal... take advantage of free portuguese......
Remote work - portugal looking for an adventure? join an international prospering company that specializes in providing customers with support in many different fields... start your career today! our client is currently seeking dedicated professionals who are willing to work from anywhere in portugal......
Join our team in sunny portugal! work from home our international client in portugal is hiring! we're looking for talented individuals who speak dutch fluently to join our dynamic team... if you're passionate about customer support, content moderation, and providing top-notch customer care, this opportunity......
Fluent in english (at least b2 level)previous experience in customer support roles, ideally from contact centres is preferredpossess excellent writing and verbal communication skills to simplify technical language for non-technical users resourceful and stress resilient personality that can adapt and......
