EMPREGO SERVICE DESK LEVEL
(+1000 ofertas de emprego)
Listado de trabajos de Service desk level
Service desk tier 2 - pos level 2 support l2
• in-depth knowledge of help desk functions, process and procedures and quality of service measurement... • knowledge of problem tracking and other help desk tools...
Reporting to the engineering area, with a dotted line to the global tech service management area, you will be the first point of contact for the users who call our...
Knowledge management: highlight when knowledge is missing to the service desk improvement manager follow it service desk policies, procedures, and best practices...
• experience should include several years of help desk / service desk experience at both the technician and leadership level... this is a 24 x 7 operation in a very...
Service desk analyst [open house event]
• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... • assists service desk specialist in processing non-complex...
Prerequisites: at least two years' experience as a frontline service desk specialist... • initiate service orders to technicians on site... • create and update knowledgebase...
Service desk - workforce manager (planning and scheduling specialist)
Position description: job requirements as service desk work force manager (wfm), • upkeep of key metrics like service levels / asa / average handle time and perform...
Service desk analyst (junior) - for pooling
• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... the above statements are intended to describe the general...
• develop a comprehensive understanding and mastery of all hr service desk tools... workday, adp) and it service management tools (e... • customer service orientation:...
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Service desk analyst (finnish & english speaker, lisbon)
* investigate, diagnose, and resolve incidents within agreed-upon service level targets or as per defined priorities... your role we are looking for motivated service...
Service desk agent finnish speaker (hybrid)
Including advanced level working knowledge of the microsoft office suite... process both client-generated and internally generated service request tickets, within...
Service desk agent german speaker
Including advanced level working knowledge of the microsoft office suite... process both client-generated and internally generated service request tickets, within...
Service desk technical analyst
Position description: level 1 | 1- 3 years respond to requests for technical assistance by following prescribed procedures... skills: customer service & support...
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