EMPREGO TECHNICAL CUSTOMER SUCCESS MANAGER PORTO, PORTO

Implementing customer support processes to enhance customer satisfaction... manage day-to-day functions of the customer service, customer success and project management...

Support the operation of technical system landscapes... to provide our customers with the right level of service, we have technical and customer facing roles within...

Utilize internal systems to log issues and escalate technical queries to our support teams... handle all inquiries requests and feedback received via chat promptly...

Handle customer stakeholder management, including regular face-to-face interactions... foundational proficiency in sap solution manager and sap cloud application...

Receiving inbound calls from customers contacting us about their contract communicating with existing customers and internal customers (other departments) answering...

Develop strong customer relationship through technical reviews, technical presentations and discussion on ideas and innovative concepts... ensure and approve documentation...

You coordinate with technical teams to assess and resolve technical issues in our solution... you report to the vp customer success and closely interact with all...

Demonstrated success with vendor management... all projects are technical in nature... excellent people manager, demonstrated success managing technical teams, preferably...

Good understanding of technical infrastructure and virtualized system landscapes... the client delivery manager is the main customer-facing representative of sap...

Strong technical background... in computer science or related technical discipline... define, analyze and report on metrics relating to the success of products to...

Our people are at the heart of our success... the role: the senioraccounting manager ispart of the general accounting team, reporting directly to the head of r2r...

You advise the vp it and data on whether a project requires a dedicated project manager and other resources... your new role the programme manager defines the it...

* supporting the campaign manager with wider client projects outside of the media team's scope... our expertise spans the entire customer journey, offering deep...