EMPREGO PROGRAM MANAGER CUSTOMER SUPPORT PORTO, PORTO

You report to the vp customer success and closely interact with all teams of the factorypal organization, which deliver our saas solution to the customer as well...

Responsibilitiesare you open, communicative and love working with a diverse range of customers to help them with their it challenges? then join our customer support...

Responsibilitiesare you open, communicative and love working with a diverse range of customers to help them with their it challenges? then join our customer support...

customer service oriented... support the operations manager in the daily business... increase quality measures and ensure customer satisfaction...

* support the definition of corrective and preventive actions addressing problematic situations, detected during the ongoing service... * english (minimo b1/b2)...

customer service orientation: strong customer service skills with a focus on customer satisfaction... feedback and improvement: collect customer feedback and provide...

• relates customer needs to product capabilities... • understands traditional industry processes (pricing, rfps, proposals, etc)   executes and support marriott's...

Receiving inbound calls from customers contacting us about their contract communicating with existing customers and internal customers (other departments) answering...

Respond to customer inquiries ensuring the highest levels of customer service are delivered to both our consumers and partners through several channels...

We are looking for a junior application support engineer to work within our dev application support team... specificities of the support activities ensure that users'...

support the teaching centre in all customer care and relationship building events, parents’ meetings, open days, fairs, competitions, activity days, etc...

We also support and encourage our employees to give back to the local communities through various activities... team structure and development: coach and coordinates...

support product development within squads... the product manager will join the dedicated product development squad in porto to design and deliver on the strategy...