EMPREGO ESCALATE HARDWARE SUPPORT SPECIALIST PORTO, PORTO

* ensure proper recycling of hardware... * provide direct support and troubleshooting assistance to end-users through triaged service queues...

Knowledge on operating systems (microsoft, linux, etc) and hardware... what would be a plus: datacenter ecosystem management and support experience...

Customer support specialist (m/f) - porto... • troubleshoot technical problems and escalate bug reports to management... you will provide front line customer support...

Utilize internal systems to log issues and escalate technical queries to our support teams... spot potential sales opportunities and either refer them to our sales...

What we want from you: * proven experience working in a helpdesk or technical support role, preferably in a 1st line support capacity... * provide first-level technical...

· it support experience is valued... · hardware and network understanding is valued... · respond to support calls and emails in order to keep internal clients informed...

* support intercompany (ic) reconciliations and disputes resolution... * support the production and review of balance sheets... * support for the preparation and...

As a customer service specialist in this project, your daily responsibilities will include: comply with the company’s policies and procedures to meet statutory...