EMPREGO CUSTOMER EXPERIENCE EXECUTIVE WITH PORTO, PORTO

customer oriented attitude... generate customer satisfaction... customer service experience (might be also sales)... drive on-time-delivery performance in line with...

· experience with it tools (ms office, erp, crm)... · work with other departments as sales, finance, marketing and operations to negotiate and influence customer...

To give customers a consistente path to a great experience, you will:maintain a positive, empathetic and professional attitude towards customers;respond promptly...

Increase customer loyalty by delivering a seamless experience... have call center experience... have 6 months – 1 year of customer service experience...

Receiving inbound calls from customers contacting us about their contract communicating with existing customers and internal customers (other departments) answering...

● proactively resolve any potential issues that impact customer experience and delivery performance... we are looking for a customer service agent to join our team...