EMPREGO CUSTOMER SUCCESS MANAGEMENT RETENTION LISBOA, LISBOA

Understands the organizational and customer success strategy... customer relationship management · learns customer, partner, and internal stakeholder engagement...

customer success leadership • delivers on program planning and customer-facing program reviews or other customer meetings, prioritization of engagements, and engagement...

About you – degree in marketing, mathematics, statistics, economics, management or similar... – identify new opportunities for process improvement, data reporting...

The job holder will lead the quality performance in customer services and cross - programme, and the internal performance of quality customer services & cross programme...

Analyze customer data to improve customer experience and performance... handle customer inquiries and communication... these are our values! these are aptoide’s...

· excellent organizational skills and time management... standard operating procedures, automatic responses, chat bot) o monitoring and replying to customer queries...

customer support: assisting customers with payment issues related to fraud...  what are we looking for? we're seeking individuals who meet the following criteria:...

Descripción del puesto: as the partner success specialist, you will be responsible for building and maintaining strong relationships with our customer base, comprised...

Documents actions taken in resolving routine customer enquiries ensuring established processes/systems are followed... escalates issues as necessary to deliver required...

Descripción del puesto: job description: we are now recruiting a documentation management analyst to join our team in lisbon, who support some of our engineering...

Reporting, knowledge in excel;  project and stakeholder management; customer service... contributes to the development of a shared customer account plan to support...

Passionate about driving impactful customer experiences that spark customer loyalty, advocacy, and retention... key results for this role include driving csat, nps...

Gbs project services aims to revolutionize internal project management by offering a high-quality service while fostering cost-effectiveness and enhancing knowledge...

This includes negotiation and management of service delivery contracts, ensuring service level agreement compliance, issue management/resolution and effective performance...

Propose and enforce data management best practices, data standards, data management policies and rules across different functions of the company generate data management...

Your key responsibilities together with the omnichannel experience team, you will facilitate a variety of customer-related tasks such as gathering customer data...

Ability to use methods and tools of change management... * ability to define and document measurable product / programme / project success criteria...

Keep records of customer interactions, process customer accounts, and file documents... customer service – strong customer service skills because this is a customer-oriented...

Skywise including contour, slate and code repository) * ability to solve problems and seek root causes through data * programming skills in python/pyspark, r, java...