EMPREGO CUSTOMER RETENTION LISBOA, LISBOA

* responsible for cross sell/up sell, customer retention... * comply to specific customer sop and monitor respective kpis... * work with the kcms/ commercial team...

– identify new opportunities for process improvement, data reporting and customer segmentation... – inspire and manage your team by sharing best practices, knowledge...

Base salary + retention bonus... do you enjoy customer service and tech support, and ready to learn?... documents actions taken in resolving routine customer enquiries...

Documents actions taken in resolving routine customer enquiries ensuring established processes/systems are followed... escalates issues as necessary to deliver required...

Passionate about driving impactful customer experiences that spark customer loyalty, advocacy, and retention... key results for this role include driving csat, nps...

• analyse customer data and behaviour... • propose campaigns to achieve kpis, such as boost cross-selling and up-selling, increase average order value, and fostering...

Handle account retention... customer data management and invoice validation... collaborate with your team to collect customer information for contracts and ensure...

Gbs project services aims to revolutionize internal project management by offering a high-quality service while fostering cost-effectiveness and enhancing knowledge...

Descripción del puesto: as a paid social manager at flix, you will play a key role in driving customer acquisition, engagement, and retention through strategic management...

We work in partnership with the broader r&i coe to provide a seamless customer experience... accountabilities: in this role, you will be responsible for generating...