EMPREGO CUSTOMER PROCESS EXECUTIVE LISBOA, LISBOA

Understands the organizational and customer success strategy... technical relevance · grows technical aptitude and industry awareness to translate customer interactions...

The job holder will be responsible to: * ensure consistent application of process management guidelines in line with en standard * ensure process referential (competences...

You will establish and lead a process network to drive process maturity and continuous improvement... you will set the strategic direction for the process, working...

Working closely with the customer support managers and other support teams (training, qa, process engineering), you will drive a one-team approach to customer support...

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction... they will provide product/services...

* passion to drive closures & high-level customer service orientation - customer centricity... * responsible for cross sell/up sell, customer retention...

Respond to customer inquiries ensuring the highest levels of customer service are delivered to both our consumers and partners through several channels...

And have some fun in the process... covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment...

* escalate relevant customer issues to higher departments... the client our partner is the market leader in customer care services... * conduct technical troubleshooting...

As such, we will never ask for any type of monetary exchange in the frame of a recruitment process... * handle (company name) travelers complaints, provide appropriate...

Excellent customer service and sales skills... able to support hotels service and relationship strategy, driving customer loyalty by delivering excellence throughout...

Currently, the company is willing to integrate a sales administration executive... some of your daily tasks will consist of: processing customer orders, issuing...

Job description join our team as future-makers, solution innovators and customer whisperers and support us as a rollout it and process expert...

Job description: * join our team as future-makers, solution innovators and customer whisperers and support us as a rollout it and process expert...

process customer orders, returns, and exchanges... provide product recommendations based on customer needs and preferences... gather customer feedback and provide...

process flow-chart, work instructions, error- proofing / poka-yoke list)... technical drawings, specifications, standards, special customer requirements; * apply...

* processing customer orders, returns, and exchanges... * managing and responding to customer requests through phone and email... * ensuring excellent customer satisfaction...