EMPREGO IT SERVICE DESK JUNIOR

Position description: position description cgi philippines is looking for an it service desk operations lead with experience in managing a team of it service desk...

• adhere to it service management (itsm) frameworks and guidelines... • provide excellent customer service through phone, email, and the portal...

Atualmente, com presença em 3 clusters geográficos (península ibérica, europa central e europa de leste e áfrica) e com mais de colaboradores na sua estrutura,...

Acesso remoto para troubleshooting em end users... apetência para atendimento helpdesk... capacidade de produzir documentação e procedimentos para passagem de conhecimentos...

Bons conhecimentos de inglês... conhecimentos de sistemas operativos... experiência em atendimento telefonico... capacidade de produzir documentação e procedimentos...

Knowledge management: highlight when knowledge is missing to the service desk improvement manager follow it service desk policies, procedures, and best practices...

The country service desk lead reports to the country it manager and dotted line to the head of global service desk... we are looking for a country service desk lead...

Prerequisites: at least two years' experience as a frontline service desk specialist... • initiate service orders to technicians on site... responsibilities: • efficiently...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... • assists service desk specialist in processing non-complex...

• in-depth knowledge of help desk functions, process and procedures and quality of service measurement... • knowledge of problem tracking and other help desk tools...

Prerequisites: at least two years' experience as a frontline service desk specialist... • initiate service orders to technicians on site... • create and update knowledgebase...

service desk analyst will be supporting multiple retail accounts... this has been our dream since , and it has brought us to where we are today — one of the world’s...

Come join our team—one of the largest it and business consulting services firms in the world... position description: job role and responsibilities • support technical...

This has been our dream since , and it has brought us to where we are today—one of the world’s largest independent providers of it and business consulting services...

Come join our team—one of the largest it and business consulting services firms in the world... where this is the case, it is possible that you may report through...

Prerequisites: at least two years' experience as a frontline service desk technician... adhere to agreed performance standards and service levels...