SUPERVISOR &#; HATE FOR TRUST AND SAFETY PROJECT
Descrição da oferta de emprego
What you'll do Ensuring the team’s development, monitoring and evaluation, motivate them and managing the team daily, according to internal policies; Developing action plans for continuous improvement; Managing team performance as per KPIs, investigating inefficiencies and proactively improving processes on a daily basis to meet Client SLA requirements; Recruiting new team members, taking actions to increase employee retention; Coaching and mentoring line reports to ensure goals are developed for their personal and professional growth; Liaising with stakeholders to ensure team goal and strategy alignment in order to deliver service on an agreed level; Driving team initiatives, scaling successful ones to other locations that lead to project improvements.
What you'll need English speakers (minimum C1); Interest and passion for managing multilingual teams (experience is a plus); Solid experience in trust and safety; Leadership spirit, good energy and motivation, focused on developing the team; Diversity orientation and judgement capability; Interest in artificial intelligence software (preferable).
Benefits Excellent work opportunity in a dynamic leading multinational company; Possibility of cooperation with leaders in various industries; Investment in training and personal development; Modern, centrally located buildings with canteen facilities and an excellent public transportation connection; Health Insurance; Free language courses, sport activities and organized events; Free healthy meals in the cafeterias, such as soup, bread, salad and fruit.
Teleperformance Portugal Teleperformance Portugal is one of the 25 best companies to work for in Europe.
This recognition was assigned by Great Place to Work® Institute.
TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than employees, from 111 nationalities, our team provides services in 35 languages.
We are a multicultural, highly skilled, and deeply knowledgeable team.
Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 23/05/2024
- 21/08/2024
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