SNOW TECHNICAL ANALYST (M/F) – REMOTE
Descrição da oferta de emprego
We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients.
We are currently recruiting, for integration in our internal team/client, professionals with the following profile.
SNOW Technical Analyst (m/f) – Remote What do you need to have.
Hard Skills.
• 3 years of experience • Excellent functional and technical knowledge of CSM and ITSM modules • Case, incident and request management • Portals and their advanced configuration • CSM model (accounts, contacts, sold products etc) • Agent Workspace • Development skills.
JS, SNOW libraries, Scripted APIs.
HTML/CSS • Good knowledge of the SNOW platform in general and development processes • Knowledge of Quebec or above • Knowledge of CMDB/CSDM and its application in CSM is a plus • Fluency in English Soft skills • Good communication • Team spirit • Proactivity • Time management What we can offer.
• Personalized support from your team • Your manager will take into consideration your motivations and suggestions • Victories will be celebrated together • Your HR and Support Teams will always be available to help • Constant feedback on your work • A network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health, well-being, travel, gastronomy, culture, leisure, training, etc) • And, of course, many gatherings and social events
Detalhes da oferta
- Elevus - People & Business Results
- Indeterminado
- 11/04/2024
- 10/07/2024
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