ORDER MANAGEMENT REPRESENTATIVE (M/F/D)
Descrição da oferta de emprego
They create high-value specialty additives that enhance the performance of their customers’ products and make a positive change in the world.
Elementis is establishing a new office and modern laboratory in Porto, Portugal.
They offer exciting roles in Research & Development, Human Resources, Finance, Logistics, Customer Service, Regulatory/Product Stewardship, Sales & Marketing, providing a diverse range of opportunities to grow and make an impact.
Most of the roles are regional or global.
Your new role Customer Order Processing and Management Process all assigned/shared customer orders efficiently (standard sales orders, consignment replenishment/release, reconciliation and billing) Liaise with Supply Planning or propose alternative arrangements with customers regarding materials and delivery dates Monitor supply and demand to ensure availability for production and distribution to customers Communication and Issue Resolution.
Route and process incoming calls on ACD (Automatic Call Distribution) line Monitor and manage group mailbox distribution Escalate critical availability issues to relevant teams and managers Financial Management and Documentation.
Collaborate with the credit department to investigate past due invoices and resolve accounts receivable and credit hold issues Ensure timely release and accuracy of invoices, debit, and credit notes in the ERP order-to-cash model Continuous Improvement and Goal Achievement.
Actively contribute to the continuous improvement of administrative systems and processes Participate in achieving organisational and departmental goals Customer Relations and Professionalism Maintain a high level of profissionalizar and positive rapport with every customer Support uninterrupted customer service support and experience by providing account coverage and back up during absences What you’ll need to succeed Bachelor's degree preferred.
Associate degree.
Experience of working within a customer-serviced related role required Advanced Microsoft Office (Excel, Word, etc.) and good knowledge with JD Edwards would be an advantage Verbal and written fluency in English This position will have an hybrid regime with a minimum of 3 days in the office.
Whilst this role will be based at the Porto Hub, there will be occasions where you may be required to travel to other Elementis sites
Detalhes da oferta
- Hays
- 12/04/2024
- 11/07/2024
Operational management · create knowledge articles to document software patch deployment and remediation tasks... acquisition & deployment · complete patch management agent installs and resolve issue with non-functioning agents... · establish and maintain regular written and in-person communications......
As an inside sales representative in the emea organization out of lisbon, you will focus on a specific european region... main responsibilities: generate qualified business opportunities through cold calls, emails, and strategic campaigns have qualification calls for understanding the prospect's......
You will be the point of contact for inquiries related to the pre- or post-delivery of an order (payment inquiries, delivery dates, returns, refunds, etc... ✓ambitious to engage with other team members and share experiences... ✓ability to deliver results independently and in often ad hoc situations......
You will be the point of contact for inquiries related to the pre- or post-delivery of an order (payment inquiries, delivery dates, returns, refunds, etc... ✓ambitious to engage with other team members and share experiences... ✓ability to deliver results independently and in often ad hoc situations......
✓you will be the point of contact for inquiries related to pre-or post-delivery of an order (payment inquiries, delivery dates, returns, refunds, etc... ✓ambitious to engage with other team members and share experiences... ✓ability to deliver results independently and in often ad hoc situations......
You will be the point of contact for inquiries related to the pre- or post-delivery of an order (payment inquiries, delivery dates, returns, refunds, etc... salary paid in twelve or fourteen months... outros dados de posição paid onboarding period of one month (1000€ net)... positive attitude and willingness......
Para além destas missões, esperamos, portante, que seja pró-ativos e participe na melhoria continua da sua missão... ótimas capacidades de comunicação; capacidade de gerir prioridades; forte foco no atendimento ao cliente; com ótimo sentido de ajuda, quer ter um impacto positivos nos seus contatos internos......
An amazing career and and the opportunity to work in a fast paced and dynamic, and multinational environment are waiting for you! we are looking for multiple languages in portugal -german speakers -french speakers -dutch speakers -turkish speakers your role as a customer support representative: respond......
An amazing career and and the opportunity to work in a fast paced and dynamic, and multinational environment are waiting for you! we are looking for multiple languages in portugal -german speakers -french speakers -dutch speakers -turkish speakers your role as a customer support representative: respond......
We are looking for a sap vendor invoice management with the following requirements: requisitos do trabalho • more than 7 year of experience;• experience in s/4 hana implementations• fluent in english; outros dados de posição • duration: contract for 12 months (minimum);• localization: porto......
