HEAD OF WORKPLACE & PLATFORM SERVICES (M/F/NB)
Descrição da oferta de emprego
Your function - Responsible for building and leading Architecture and Engineering teams that will provide global workplace tooling and office technologies; - Develop a new workplace experience for users, focusing predominantly on enhancing the current user experience and diminishing existing dependencies on our divisions.
- Work closely with other Group functions, including HR, Comms, Finance, L&D, and create a more efficient ecosystem of how we work alongside these teams and support their requirement - Develop suitable operational processes, working closely with Service Management to ensure satisfactory service and operational support.
- Provide training, mentoring, consulting, and knowledge transfer to the team members.
- Establish appropriate processes/procedures,policies and reporting for all tooling and systems introduced.
- Coordinate day-to-day tasks and projects, ensuring all work is captured, prioritised and delivered using agile methodologies.
- Maintain full budget control, asset/inventory management and capacity of all resources.
- Promote a mentality of continuous improvement, whether through enhancement of services or automation of manual tasks.
- Assist architecture and engineering teams in the evaluation, analysis, design, and implementation of enterprise programs and projects.
- Among others, Requirements - Experience of operating in a senior technology role within a fast-paced online/eCommerce organisation.
- Extensive experience of building, leading and transforming workplace teams.
- Subject matter expert of workplace technologies, with demonstrable experience of developing SaaS/cloud technologies, including the migration from on-prem to cloud services.
- Okta and Sailpoint, Slack and Atlassian, ServiceNow and Jira Service Mgr and Workato.
- Solid understanding of Office Technologies, including WIFI, Audio & Visual, and Print & Scan.
- GitHub.
- AWS Cloud and Security architecture and technologies.
- Service Management and Service Lifecycle frameworks.
- English C1.
Detalhes da oferta
- Adecco Recruitment
- Indeterminado
- 26/04/2024
- 25/07/2024
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