GERMAN CUSTOMER SUPPORT (M/F) - HYBRID - BRAGA
Descrição da oferta de emprego
Tasks.
- Handling all incoming customer requests by phone, email and chat, in line with service standards and procedures, offering excellence and quality of service to customers; - Managing pending situations.
exchanges, complaints, returns, among other issues; - Registration in the system of all requests/changes indicated by the client.
Profile.
- Native level of written and verbal communication skills in German; - Level B2 in English; - Previous experience in Customer Service is valued; - Good computer and internet skills; - Excellent communication skills coupled with empathy, team spirit and customer oriented; - Flexibility and resilience.
We offer.
- Employment contract; - Hybril Model; - Health Insurance; - Initial and continue training; - Prospects for career advancement; - Excellent multicultural work environment.
Location.
Hybrid Model (2 days at the office) - Braga Schedule.
Monday to Saturday between 7am and 8pm (Rotational Shifts) | Days off.
Sunday + 1 Rotational Day If you are interested in this opportunity, send us your CV! Vertente Humana will process your personal data only for the purpose of managing your application.
For more information you can consult our privacy policy on our website.
Vertente Humana will process your personal data only for the purpose of managing your application.
For more information you can consult our privacy policy on our website.
Detalhes da oferta
- VERTENTE HUMANA - TRABALHO TEMPORÁRIO - RECRUTAMENTO E SELEÇÃO
- Indeterminado
- 22/05/2024
- 20/08/2024
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