CUSTOMER SUPPORT - DUTCH SPEAKERS - FROM HOME (M/F) REF:
Descrição da oferta de emprego
By choosing us, you are choosing to be part of a multicultural and dynamic team in a universe of projects with the best brands on the market.
Come build your career with us! The Role.
Being a Customer Experience Specialist, you will have on clear mission.
making our clients happy! You will be the voice of our brand! You will provide support to our customers through several channels (Chat, Email and Telephone) and your focus is to solve their questions or concerns, maintain and update customer information, as well as following up as necessary.
We are looking for travel lovers with a passion for helping people, we’re there for each other as much as we are for our customers! Benefits.
• Bonus package to reward your hard work.
• Full-time, paid training to help you on your way to success.
• A huge learning and development platform tailored to you.
• Being part of a thriving, open-minded work culture.
• Work from our beautiful offices.
What you’ll be doing.
• A lot of listening, responding, and mediating between our international guests and partners to resolve issues.
• Replying to calls, emails, and messages from customers all over the world in Dutch and English.
• Navigating different online IT tools and browsers to provide accurate information and follow set processes.
• Supporting your teammates and colleagues with peer-to-peer learning and constructive feedback to encourage a positive working environment.
• Regular involvement with company events, team meetings and projects.
• Most importantly, always ensuring a high level of customer service.
What you need.
• Written and oral fluency in Dutch (native or C2 level) and English (minimum B2).
• A problem-solving and solution-driven mentality.
• A positive, motivated mindset that’ll help you deal with some tricky customer problems.
• An open mind to changing priorities and business processes.
• Intermediate IT skills.
• A desire to work in a team-based, fast-paced, international environment where you’ll embrace different cultures, nationalities, and languages.
Is this for you? Join us in this enthusiastic adventure!
Detalhes da oferta
- ManpowerGroup Portugal
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 17/04/2024
- 16/07/2024
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... recently, we have seen streaming companies and websites taking viewers from classical tv into new services anddevices... this project is a support line for one of these services - the best-loved video......
Do you speak dutch fluently and have excellent communication skills?available positions in customer / tech support and sales await you in portugal!our client connects customers with the world’s top brands for more than 30 years... the company proudly represent the leading global businesses -such as microsoft......
” we are looking for dutch speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
You will together with your colleagues provide reactive phone, email and chat support services with emphasis on troubleshooting and efficient issue resolution to our small and medium businesses clients... signing bonus - 3000€work location: remote ( portugal )salary: 1700€ gross month + bonus are you......
You only need: fluency in dutch (must be at least c1) and communicative level of english (at least b2) are required... start your career today! our client is currently seeking dedicated professionals who are willing to work from anywhere in portugal (homeoffice)... training will be done remotely looking......
We are looking for talents to work in customer support positions in portugal, to assist clients of worldwide renowned companies! no previous experience in customer support is required, you will have a complete paid training by certified instructors! if you are proficient in dutch and your english level......
What you will be doing: processing enquiries from new and existing customers (small and medium-sized businesses) by phone, email and live chat;outbound callbacks by phone and proactive contacting of all customers who have previously contacted facebook customer service via other channels (chat or email)......
Projekt rozpoczyna się 13... nie musisz mieć wcześniejszego doświadczenia - oferujemy szkolenia! lokalizacja: wschód – lizbona firma: amerykańska firma informatyczna... do naszego zespołu w lizbonie poszukujemy pracowników mówiących po holendersku, którzy będą wspierać naszych klientów......
Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction... delivery of high-caliber customer service on post-sales requests (delivery, warranties, refunds... achieve sales goals set up on a quarterly basis while providing an excellent......
Our client is a global multinational customer experience specialist providing consulting, customer service, sales, technical support and collections services through their extensive network of contact centers and remote agents... _ work schedule: - availability to work monday to sunday; - the schedules......