CUSTOMER SUPPORT AGENT - ARABIC- LISBON
Descrição da oferta de emprego
Arabic Customer Support Agent Location.
Lisbon Portugal Employment type.
Fulltime Remuneration.
Base salary bonuses DUTIES AND RESPONSIBILITIES.
Communicate with customers using various channels (telephone email and chat) Ensure customer satisfaction and provide professional customer support Handle customer complaints provide appropriate solutions and alternatives within the time limits and follow Identify the issue the client is facing troubleshoot and provide the solution Able to identify when the issue should be reassigned to another department or more senior representative Collaborate with other specialists to solve or properly close help tickets Document each action taken and categorize cases and possible bugs so that our engineering team can address them Maintain and update all jobrelated administrative forms REQUIREMENTS.
Native/fluent in Arabic both oral and written.
Fluent in English (at least B2 level) Professional experience with Customer Service Public Relations or Social Media Possess excellent writing and verbal communication skills to simplify technical language for nontechnical users Resourceful and stress resilient personality that can adapt and remain calm in all situations Ability to meet tight deadlines with minimum supervision and in timely manner Ability to work independently while being team player at the same time BENEFITS.
Excellent remuneration package based on experience skills and performance Life Insurance Family Plan (Spouse/legal partner and children) 2 month training agreement 1 year fulltime contracts with 30 days probation Be part of a dynamic and creative team with positive and friendly atmosphere Guidance and tools to reach your full potential Meal allowance Private health insurance Yearly performance bonus Relocation allowance and assistance
Detalhes da oferta
- JUJUR
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 12/04/2024
- 11/07/2024
What matters are your language skills and willingness to learn new things!what you will be doing:supporting arabic speaking users by multiple communication channels (phone or email)provide support to small and medium-sized businesses (smbs) both in arabic and english;provide pre and post-sales support......
Our client, a multinational financial service corporation, is seeking a friendly and efficient german customer support agent to provide top-notch service to their clients... apply today and become part of our client's team in lisbon... as the first point of contact, you will be responsible for resolving......
Communicate with customers using various channels (telephone, email and chat)ensure customer satisfaction and provide professional customer supporthandle customer complaints, provide appropriate solutions and alternatives within the time limits and followidentify the issue the client is facing, troubleshoot......
If you're passionate about customer support, content moderation, and providing top-notch customer care, this opportunity is perfect for you! responsibilities: ️ reviewing video content to identify actionable and policy-violating material deleting and blocking inappropriate content filtering, organizing......
Our client is a global multinational customer experience specialist providing consulting, customer service, sales, technical support and collections services through their extensive network of contact centers and remote agents... main responsibilities: - handling all incoming customer requests by phone......
If you're passionate about customer support, content moderation, and providing top-notch customer care, this opportunity is perfect for you! responsibilities: ️ reviewing video content to identify actionable and policy-violating material deleting and blocking inappropriate content filtering, organizing......
Your profile:-native level of arabic (written and spoken);-fluency in english (b2); high school diploma (or equivalent);-player and support oriented attitude, with a knack for helping others;-team player with strong problem solving and conflict management skills;-passion for video games and mobile applications......
You want be a customer service agent for one of the biggest technology multinationals in the world ? check the offer below... com/politica-de-privacidade/... requisitos do trabalho requirements: – know your way around a computer; – focused and driven; – you enjoy working with people and are empathetic......
Join our team in portugal! responsibilities: answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience keep in contact with clients by receiving incoming calls and emails, managing claims and requests requirements:......
Czy nasz zespół w lizbonie poszukujemy pracowników mówiących po francusku i języku angielskim, którzy będą reagować na naszych klientów (czat w mediach społecznościowych, e-maile, a następnie rozmowy telefoniczne) projekt rozpoczyna się 15... nie musisz mieć wcześniejszego doświadczenia - oferuj szkolenia!......
