CUSTOMER SUCCESS MANAGER FRANÇAIS
Descrição da oferta de emprego
Vos tâches - Être le premier point de contact et gérer la satisfaction du client; - Reconnaître les clients qui ont besoin d'une assistance supplémentaire par des contrôles d'intégrité proactifs, guidés par des indicateurs d'intégrité tels que les pourcentages de conversion; - Exécuter un plan de gestion de compte prescrit pour communiquer notre vision de la gestion des prospects et l'adapter aux objectifs commerciaux de chaque compte; - Mettre en uvre des tâches structurées qui mettent chaque client sur la trajectoire d'un retour sur investissement positif; - Exprimer les préoccupations des clients à chaque équipe responsable au sein de l'organisation et créer des stratégies pour y donner suite de manière cohérente; - Atteindre un taux de fidélisation de 90 % et une évolution annuelle du revenu de 15 % par compte; - Documenter les actions réussies prises pour atteindre les objectifs de rétention et de revenus.
Profil - Français natif ou courant; - Expérience dans la vente B2B et prospection; - Bonne écoute, esprit de résolution de problèmes, capacité naturelle à résoudre les conflits rapidement et efficacement.
Ce que nous proposons Contrat direct avec le client dun an avec la possibilité de rénovation Formation Salaire Base.
Panier repas.
7,80 (sur carte) Prime de Productivité (400 jusqu'à 100% des objectifs) Allocation Transport.
20 par mois Assurance médicale Horaires.
Lundi au vendredi, 40h par semaine (08hhhh00) Lieu de Travail.
Parque das Nações (Lisbonne)
Detalhes da oferta
- Adecco Recursos Humanos
- Indeterminado
- 01/04/2024
- 30/06/2024
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