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CUSTOMER SUCCESS MANAGER

Descrição da oferta de emprego

About the Job Hey there! We're a dynamic startup on a mission to transform the way people shop.
With backing from top-tier investors like Y Combinator, Coatue, Khosla Ventures, and even Muse's lead singer, Matt Bellamy, we're poised to revolutionize the retail experience.
Our innovative approach? Text to Buy.
Imagine purchasing anything with a simple text reply – no fuss, no hassle.
That's what we're all about.
We're currently seeking a Customer Success Specialist to join our team.
If you're passionate about simplifying payments and delivering exceptional customer experiences, you've come to the right place.
Your Mission.
Dive deep into understanding our customers' needs and help them achieve their business objectives.
Become an expert in our product and guide customers to maximize its value.
Collaborate with the Head of Customer Success and our CEO to establish goals and KPIs.
Develop compelling campaigns and strategies that drive revenue for our customers.
Proactively engage with customers to prevent churn and identify opportunities for growth.
Identify and capitalize on opportunities to expand customer usage of our platform.
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Detalhes da oferta

Empresa
  • Truphone
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 03/05/2024
Data de expiração
  • 01/08/2024
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