CUSTOMER SERVICE SPECIALIST OR CONTENT MODERATOR FOR SOCIAL MEDIA PLATFORM IN LISBON, PORTUGAL (SPANISH SPEAKER)
Descrição da oferta de emprego
Embrace a role where every interaction shapes the digital landscape, fostering positive connections and upholding community standards.
Seize this great opportunity for your next career move in beautiful Lisbon! Your responsibilities and impact as a.
Customer Service Specialist.
Providing the best possible answers and solutions to questions and concerns from customers of the Dutch market over the phone, via email or social media Supplying customers with the necessary information and solving any issues Following up of issues if needed Content Moderator.
Validating all written content for a social media platform, confirming its accuracy and quality Having the opportunity to share your ideas, in order to improve the quality of our work Being part of a team that makes the world’s information more accessible and useful Becoming an expert in the advertisement content and giving the best advice to confirm its accuracy and quality Skills, qualifications and interests you need to succeed in this role.
A native level of Spanish and at least a B2 level of English Passion for customer service, content moderation, or technical support Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for a long-term international career and life experience Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country What is in it for you? Type of contract.
Unfixed term contract, 30 days probation period Working hours.
full time (40h/week), shifts 24/7 Monday to Sunday Salary conditions.
850 € gross/month + performance bonus 120 € from 4th full month Help with acquiring the NIF and SSN A relocation package of 360 euros per month for the first three months Paid professional training Fun and engaging company-wide initiatives Excellent work culture What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your Future Company.
Your future company is a global leader in the BPO industry.
With employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands.
The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 16/04/2024
- 15/07/2024
Your profilenative level of written and verbal communication skills in hebrew (mandatory);fluency in english (minimum level b2);ability to distinguish self-beliefs from moderated content and policies; empathic; motivated and with a positive attitude; attention to detail;availability to work in 24/7 rotating......
Responsibilityreview and moderate online content, posted on the polish market;ensure that all information uploaded by users follow the guidelines based on client’s policies;become and remain knowledgeable about policies and community standards;provide and follow best practices used to better achieve......
We might share your cv details directly with our client for the purpose of recruitment... are you looking for an exciting opportunity to work in sunny portugal? are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide? join a leading......
Starts: 21st november or 5 th december tasks: · review user reports regarding video content on a streaming platform review sensitive content, sometimes involving graphic or disturbing subject matter audit and update content maintain broad knowledge of client products and/or services make well-balanced......
Your profile:-native level of arabic (written and spoken);-fluency in english (b2); high school diploma (or equivalent);-player and support oriented attitude, with a knack for helping others;-team player with strong problem solving and conflict management skills;-passion for video games and mobile applications......
Main responsibilities: - handling all incoming customer requests by phone, email and chat, in line with service standards and procedures, offering excellence and quality of service to customers... our client is a global multinational customer experience specialist providing consulting, customer service......
Are you looking for an exciting opportunity to work in sunny portugal? are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide? join a leading outsourcing company that specializes in providing customer/technical support and content......
Currently residing in portugal or willing to relocate... please note that eu citizenship or full rights to work in portugal are required... privacy notice: by applying for this position, you consent to the gdpr policies of smartrecruitments... please be aware that your cv details may be shared directly......
Customer satisfaction orientation and proactivity... requisitos do trabalho fluent italian speaker... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... positive attitude and willingness......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓competitive salary package for entry-level (includes transportation allowance and work-from-home allowance, if applicable)......
