CUSTOMER SERVICE AGENT - UK MARKET
Descrição da oferta de emprego
Meyers get to her business meeting on time? Join our international service & sales team, and help us provide a premium service to our UK customers as Customer Service Agent (m/f/d) – so that they will keep coming back to us.
Have you already had the opportunity to gain experience in customer service or a call center? Perfect, then get started right away.
You don’t have experience but love talking to people on the phone or selling additional services? No problem, start as a beginner in the eld! You get started with a 3-week, paid induction period during which you will learn everything you need to succeed in customer service with us.
Qualifications DO WHAT YOU LOVE.
You are the first point of contact for our customers and provide advice to their requests regarding their bookings, rental agreements, complaints, and invoices.
In doing so, your main task is to assist our business and private customers on the phone and via email in using the online booking systems, to make reservations, offer our customers a full-service package and find a solution for any problem.
You always have a sympathetic ear, and you advise our customers over the phone and via email.
We are big on team spirit, and that's why you’ll work closely with the other departments of the company to be able to give our customers the best service and to increase customer satisfaction and loyalty.
Sounds interesting? Then apply, and support our service & sales team as a Customer Service Agent (m/f/d).
COME AS YOU ARE.
You are fluent in English (written & spoken) and have an understandable and clear way to speak and express yourself You enjoy customer contact and know how to deal with challenging customers in a professional and friendly manner Ideally, you would already have some initial experience in customer service, working in a call center, sales, restaurants, or generally dealing with customers.
You are an organizational and communicative talent, able to cope with a heavy workload, and highly dependable You like to work in international teams and appreciate the exchange with colleagues You are practiced in using MS-Office programs – especially Outlook, Word, and Excel Additional Information Working at SIXT not only means creating the future of mobility, but also offers personal benefits.
This means especially for you.
28 days of vacation, no dress code, a hybrid working model and flexible working hours.
In our modern office, with new equipment, you can stock up on coffee at any time.
Our employment contract is permanent, we will hire you for an unlimited period from the start.
Our employees (m/f/d) receive above-average compensation plus performance-related bonus.
Moreover, we offer you a super international working environment, numerous trainings for your individual development, participation in external conferences and we even organize internal dev & tech talks.
It is very important to us that you can develop personally and grow within our company.
Furthermore, you can benefit from our Coverflex advantage system.
With this system you can select the benefits you want - This way you can decide for yourself what you want to use your benefits for! In addition, your colleagues are pretty awesome.
Which is important when you spend so much time together, and besides, no wonder when you get a bonus for referring friends as new employees.
Otherwise, we live "work hard, play hard" - our parties are legendary! We also demand and promote DiverSIXTy, a corporate culture of acceptance, appreciation, and respect, in which everyone can develop their personality and ideas.
About us.
We are a leading global mobility service provider with sales of €3.
billion and around employees worldwide.
Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of vehicles, the services of cooperation partners and around 1.
million drivers worldwide.
Together with our franchise partners, we are present in more than 110 countries at rental stations.
At SIXT, a first-class customer experience and outstanding customer service are our top priorities.
We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight.
Want to take off with us and revolutionize the world of mobility? Apply now! I'm interested I'm interested Privacy Policy Imprint
Detalhes da oferta
- SIXT
- Em todo Portugal
- Indeterminado - Indeterminado
- 22/05/2024
- 20/08/2024
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
Customer service: deliver high-caliber customer service for post-sales requests including delivery, warranties, and refunds... customer satisfaction: aim for the highest customer satisfaction survey scores by actively updating customers on status and resolution progress... order management: log and follow......
Join a multicultural team and advance your career as a customer support agent... the ideal candidate must have 12 months of customer service experience, excellent communication skills in hebrew, and the ability to handle customer emotions... a hebrew customer support agent is needed in lisbon, portugal......
Maintain accurate and detailed customer records... we have an amazing opportunity for a french speaker to live in sunny lisbon, and work as a customer support agent for a major insurance provider... 23 per day in food card - an extra €159 per month relocation package : flight ticket reimbursement after......
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......
Start: 31st may or later banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......
Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......
Our client, a multinational financial service corporation, is seeking a friendly and efficient german customer support agent to provide top-notch service to their clients... as the first point of contact, you will be responsible for resolving customer issues and questions via emails and inbound calls......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓competitive salary package for entry-level (includes transportation allowance and work-from-home allowance, if applicable)......
Communicate with customers using various channels (telephone, email and chat)ensure customer satisfaction and provide professional customer supporthandle customer complaints, provide appropriate solutions and alternatives within the time limits and followidentify the issue the client is facing, troubleshoot......