CUSTOMER & TECHNICAL SUPPORT &#; FRENCH SPEAKER
Descrição da oferta de emprego
Be the first point of contact with our client’s end-users.
Answer customer questions and clarify any information about our client’s software, through phone and email.
The best professionals, processes and software-tools will give you support.
Also, you will have crucial training.
Are you ready for your new adventure? Apply! Whomever you are, whatever you do, bring your ambition, ideas, energy and determination.
Come drive our business into the future.
We need those who have what it takes to live their ambitions and drive true impact in their work.
Those willing to play their part in embracing a world of possibilities.
What you'll do Working as a Customer & Technical Support, youll have to be a relentless advocate for the customers and their issues; Provide the necessary help to solve all customer’s technical issues, through phone and email; Ensure customer satisfaction, presenting creative solutions to their issues; Make an effort to regained customer’s confidence in the brand; Provide recommendations to engage with customer’s needs; Have a central role within the internal organization.
What you'll need Native written and verbal communication skills in French; Fluency in English B2 level (mandatory); Customer oriented with strong decision-making skills as a Customer & Technical Support; Excellent communication and good argumentation skills; Ability to solve technical issues creatively; Ability to build and maintain positive relationships with customers; Basic knowledge of Windows and MS Office.
Benefits Opportunity to work in a dynamic leading multinational company; Possibility of cooperation with leaders in various industries; Stable work and career progression; Investment in training and personal development; Good reference for future career; Leadership opportunities; Challenging work as a Customer & Technical Support; Modern and centrally located buildings with cafeteria facilities and an excellent public transportation connection; Health Insurance since day one in the company; Possibility to live in one of our apartments; Initial flight expenses refund; Annually complementary return flight to your home country (within Europe); Free Portuguese language courses, sports activities, and organized events.
Teleperformance Portugal Teleperformance Portugal is one of the 25 best companies to work for in Europe.
This recognition was assigned by Great Place to Work® Institute.
TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than employees, from 111 nationalities, our team provides services in 35 languages.
We are a multicultural, highly skilled, and deeply knowledgeable team.
Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 09/05/2024
- 07/08/2024
Provide account and application support to customers namely with regards to software functionality... your tasks: assist customers through the various channels regarding queries about subscription, invoicing, technical troubleshooting... keep records of customer interactions and transactions, recording......
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
Approximately 156,000 fujitsu people support customers in more than 100 countries... if you want to work alongside people with different ideas, in an inclusive business that will welcome you and support you, come and co-create the future at fujitsu... requisitos do trabalho mandatory proficiency in french......
This position provides customer service support and resolution of routine problems regarding client's product or services... the selected person will carry out the following functions: - ensure service delivered to our customers meets contractual key performance indicator (kpi's); - clarify customer......
Approximately 156,000 fujitsu people support customers in more than 100 countries... if you want to work alongside people with different ideas, in an inclusive business that will welcome you and support you, come and co-create the future at fujitsu... requisitos do trabalho requirements: mandatory proficiency......
Start: 31st may or later banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......
Start: 17 june banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......
Start: 12th junetasks:tech support, voice/email/chatassist users with pre-sales, general inquiries, and technical support issues via phone/email/chat/social/social messaging channels (as assigned) adapt the brand’s voice and tone for interactions on both private (phone/email/chat/messaging channels)......
Support via email after a while you can start receiving some calls... benefits: excellent remuneration package based on experience, skills and performance life insurance meal allowance + transport allowance private health insurance work on-site in oriente - lisbon reimbursement of airfare on the 6th......
Requisitos do trabalho funções a desempenhar:▶rececionar e acolher os clientes, telefónica e presencialmente;▶solicitar a elaboração de propostas comerciais/projetos junto da equipa de design, e garantir o respetivo acompanhamento;▶acompanhar as diferentes fases da negociação;▶garantir o acompanhamento......