CLIENT SITE WELLNESS LEAD

What you can expect Are you looking for your next career move as a Client Site Wellness Lead? Join our team! In this role, you&#;ll report to the Global Client Wellness Lead.
Also, you will plan and implement the overall wellness strategy for assigned account Trust & Safety, Content Moderation Operation.
Whomever you are, whatever you do, bring your ambition and determination and come drive our business into the future.
We need those who want to play their part and drive value.
Those who want to live their dreams and embrace a world of opportunities.
What you'll do Develop & implement a program wellness strategy, leading multiple initiatives, and core processes in the site, including mental health awareness, nutrition, physical activity, etc.
and maintain alignment across geographies; Manage a team of Wellness mentors to drive wellness and related outcomes in Trust & Safety; Focus on increasing resiliency and reducing risks in the Content Moderation space; As a Client Site Wellness Lead, you&#;ll build a deep understanding of the content type nature, specific goals, the nuances, and consistently deliver the best employee experience; Manage site wellness initiatives, ensuring that the client is kept up to date, internal stakeholders are aware of ongoing developments and each team member is using a consistent wellness framework; Focus on driving insights on wellness through strong Innovation, analytics, and Insights discipline; Lead development related to various benefits and experience on content development as well as employee engagement; Drive the Engagement calendar along with the Wellness Mentors for the assigned client/region to ensure new and innovative activities are enabled for the employees; Work with key cross functional stakeholders (Global Wellness, HR, Legal, Health & Safety) to ensure collaboration and effectiveness, escalate if any, on annual strategy on Wellness; Host workshops and conduct Group sessions in collaboration with the Counselors.
What you'll need Extensive experience in managing Wellness for large & diverse Trust & Safety / Content Moderation teams of remotely located professionals; As a Client Site Wellness Lead, you&#;ll need a minimum of 4 years prior Health and Wellness professional experience; Minimum 2 years experience in BPO industry; Bachelor’s Degree in Labor Relations, Human Resources Management, Psychology, or other related fields is preferred; Fluent in English (minimum C1 level) &#; mandatory; Technical knowledge of health and insurance and wellness benefits; Strong project management and problem-solving skills; Team player with the ability to collaborate with multiple internal and external stakeholders at all levels of the organization and build strong relationships within and outside the Total Rewards team; Previous experience managing a team; Previous experience managing vendor(s); Ability to meet multiple demanding deadlines simultaneously (preferred); Excellent communication and client management skills, presentation abilities and stakeholder management (preferred); Strong organizational and analytical skills (preferred); Demonstrate ability to interface with multiple levels of management (preferred); Proven ability to work independently (preferred); Ability to be flexible and work creatively and analytically in a problem-solving environment (preferred).
Benefits Location.
Lisbon, relocation can be offered; Modality.
Hybrid; Excellent work opportunity in a dynamic leading multinational company; Possibility of cooperation with leaders in various industries; Investment in training and personal development; Respectful and inclusive environment; A wealth of opportunities to progress and move business areas projects; Flexibility & Work/life balance as a Client Site Wellness Lead; Modern and centrally located buildings with cafeteria facilities and an excellent public transportation connection; Health Insurance; Possibility to live in one of our apartments; Initial flight expenses refund; Annually complementary return flight to your home country (within Europe); Free Portuguese language courses, sport activities and organized events; Free healthy meals in the cafeterias, such as soup, bread, salad and fruit.
Teleperformance Portugal Teleperformance Portugal is one of the 25 best companies to work for in Europe.
This recognition was assigned by Great Place to Work® Institute.
TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than employees, from 111 nationalities, our team provides services in 35 languages.
We are a multicultural, highly skilled, and deeply knowledgeable team.
Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.