EMPREGO ANALYST CLIENT SERVICE AND PORTO, PORTO

Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that...

Profile and skills... excellent communication skills, both oral and written... knowledge of itil framework and processes is a plus... active participation in serious...

Dellent is a consulting company focused in system information and telecommunications... our goal is to help our candidates and consultants to take a step forward...

The job consists in prioritizing and progressing resolution of faults or queries on the full range of systems across all clients, suggesting methods to build and...

The team is part of our enterprise solutions network and works in coordination with our local and emea client leads... what you'll be doing: * gather and document...

* provide first-level technical support and excellent customer service through various channels (phone, email and jira service desk/itsm tools)...

Our differences make us collectively stronger and are a source of fulfilment, innovation and performance... these teams work in an integrated, inclusive and transversal...

Reporting and analytics: develop and maintain reports and dashboards to meet evolving data and reporting needs...   partnership and supervision: manage the relationship...

The team is part of our enterprise solutions network and works in coordination with our local and emea client leads... the opportunity: operations support analyst...

Oversee client onboarding activities, upgrade/migration projects, and other service delivery initiatives... setup proactive service plan and conduct regular service...

The team is part of our enterprise solutions network and works in coordination with our local and emea client leads... this will involve understanding client reporting...

• proven project and program management skills and client influencing and relationship building skills... • excellent presentation, communication and client influencing...

The team is part of our enterprise solutions network and works in coordination with our local and emea client leads... we've built over 500 platforms for brands...

Our differences make us collectively stronger and are a source of fulfilment, innovation and performance...    good experience of splunk and regex search syntax...

We do trips, conferences and events together... within the team your role will focus on the desirability and usability aspects of the product or service – working...

They need to have a problem-solving mindset and they must be confident at troubleshooting and investigation... the target is to ensure excellent service standards...