Team manager

* Screening new faults in SAI BWise, SAI Digital manager D360 and SAI Compliance Manager C360 from customers, attributing them priorities and dispatching them to SAI Global consultants .
* Contributing to new Lean processes within BWise and SAI Global focusing on ITIL implementations. 
* Interface for German Language customer for BWise Risk Intelligence Customer Services

* Interface for German Language customer in  Nasdaq  Risk Intelligence  Customer Service. 
* Helping developing new processes for the Global team (world support vs time zone dedicated teams as in the past)

Motorsport photography having done European Le Mans Series, GT Open , CNV and V de V
Event Photography

* Depending on the customer and future trainees profiles and requirements define the needed customized training plan.
* Assure the planning and execution of training activities 
* Manage continuously all interfaces and activities
* Manage all financial resources and logistics associated with training 

* Operational international traffic manager
* Elaboration of support reports for Fiber Transmission SLAs.
* ISO 9001 Process Manager QoS Department handling,
* Coordination of IT projects regarding customer ticketing improving ( ITSM).

* Creation of 24*7 processes for international traffic for retail and Premium Wholesale Traffic Customers.
* IPTV Supervision Manager in a BPO model with KPMG

* Responsible for the Sonaecom Core and Services 24*7 Supervision Team.
* Responsible for team management and training for new platforms.

* Main interface between team and operation and maintenance teams, dealing with all daily issues.
* Managed the team 24 h shifts and was the contact point for major outrages in the network or for corporate
customers.

* As group manager of 4 software development group ( 2 for Traffic Measurements and 2 for Trunk and Line Maintenance
* Interface with Siemens AG (Siemens AG -Aktiengesellschaft)
* Assured that all projects received the necessary budgets (manpower).

* Responsible for Traffic Structure Measurements ( CDRs para traffic calls or CCS7 Signalling)
* Responsible for online (5 minutes) Network Traffic Measurements
* Project manager for Hot  Billing.

Software Developer for features in DTAG ( German IncubenT

R&D for software in Coordinator Processor for EWSD Public Exchanges - PSTN 

Presenting to potential customers, new features of Personal Computers, and MSX Computers. 

Principles of Governance, Risk and Compliance  and BWise Application 
Business Intelligence applications 

Analog Photography
Digital Photograhy
Lighting

5th year - missed final project