Resort helper
Fil*** ***** (XX anos)
Bar and Restaurant Manager em Glamourfutur Lda
Portimão,
Faro
|
Experiência
Bar and Restaurant Manager
Glamourfutur Lda
jul 2017
-
Atualmente
Responsible for organizing the Bar and Restaurant areas · Organizing Weekly rota of Bar and Restaurant staff · Communicating with kitchen staff to ensure efficient service · Dealing and resolving Customers complaints · Engage in continuous training · Supervising the operation of the Bar and the Restaurant · Advising Guests on food and drinks selection
Floor Manager
Planet Hollyhood London
fev 2012
-
jul 2017
Responsible for transmitting and making sure the Specs of the company are fulfilled
· Responsible for organizing FOH staff
· Train new employees
· Provide ongoing instruction
· Engage in continuous training
· Making sure we provide an excellent service to guests
Idiomas
Portuguese - Native Language
English - Really Good
Spanish - Good
French - Average: Able to Understand and Comunicate
Informações Adicionais
A well-mannered and hard working individual who has experience of providing a professional and efficient service to customers. Able to ensure high levels of customer satisfaction and exceed their expectations when it comes to customer care. A strong team player who understands the importance of Costumer Care/Satisfaction within the hospitality Industry. I consider myself to be a hands-on professional who is focused on making sure that everything runs smoothly. Right now, I’m looking for a challenge on a different part of the hospitality world.
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