Field support

(Infrastructure and Services Team)
Implementing and management of on-permise and Cloud solutions.
-On-permise to Azure migration
-Veeam Backup
-Hyper-V Clustering
-VmWare Virtualization
-Office 365 Migration and management
-Checkpoint Firewall management
-SCCM Configuration
-Sharepoint websites management
-On-site Field Support

Responsible for providing remote(phone/remote assistance) technical support to users.
Remote hardware/software troubleshooting.
Administrating repairs, upgrades and completed configuration of PC's and related peripherals.
Used softwares:
-Service Desk (ticketing)
-Command Prompt
-DHCP
-Remote Assistance
-Active Directory
-System Center Configuration Manager
-DameWare
-CMD/Poweshell scripts

Technical Operator in Production and Application Alarm Supervision Team
Responsible for executing defined daily tasks to ensure system perfect operation.
Verification of system alarms through HP-OVO alarm application.
Managing of server 2016 tasks through BMC Crontrol-M Workload Automation application.
Deploying of database updates using HYDRA.
Managing server shell scripts(unix).
Working on rotating shifts.

 PHP
MySql
Networking
Systems