Compliance

Due Diligence Officer AML/AFC/KYC Analyst - Ensure all the diligences: AML Client risk classification;
AFC Client Risk classification;
Ensure the KYC for new clients and also with existing clients in accordance with the local AFC;
Perform required client due diligence as per the provisions of the KOP;
-Mitigate integrity risks for the bank by contributing to the risk assessment of potential business
relationships based on international regulations against money laundering and terrorist financing,
financial sanctions, and embargoes;
-Assist the business in gathering, processing and reviewing the client information and documentation
on the New Client Adoption and Process Review;
-Check accuracy and completeness of KYC documentation provide by the business;
-Work independently on KYC due diligence, providing expert advice to relevant businesses;
-Work with the regulatory team in order to comply with the international regulatory requirements,
such as FATCA/CRS and MiFID;
-Contribute to the implementation and controls for daily processes and assist with the update of
procedures;

-CS Officer in Global Business Services - Acting as a dedicated person for Corporate Clients, responsible for
serving a single point of contact for all the related matters and information requested for the contact persons
of the company business division with the following responsibilities:
-Level 1 Support for Corporate online Banking;
-Organizing Web Ex sessions Trainings for electronic banking;
-Receiving and monitoring customer requests of internal and outgoing transfers, checks for collection, tax
payments and trade finance;
-Planned maintenance and other services, helping clients using the bank products more productively;
-Set up online ordering, payment systems and other processes that simplify the commercial arrangements
with clients;

-Management of client investment portfolio of private and business clients increasing profitability;
-Identify opportunities to increase sales of financial products such as: structured products; equity products,
investment funds and services like credit cards, mortgage loans, personal loans, insurances and accounts;
-Ensure customer acquisition, retention and income generation from sales of all appropriate Assets;
-Provide quality services and competitive pricing to clients;
-Continuously identifying and exploit cross selling opportunities that embed the bank and it´s products with customer
needs;
-Credit analysis and all related documentation;
-Ensure compliance to Know Your Customer (KYC) and Anti Money Laundering (AML) requirements in all dealings with
existing and potential clients;

-Monitoring and control the quality of the service provided by the Portugal South branches;
-Daily monitoring of sales investment production and reporting to the management;
-Organize the commercial management monthly meetings: producing the commercial presentations
including sales evolution regarding credits and investment products; identifying improvement measures in
orders to achieve the sales goals.
-Performing regular road shows meetings with South Regional Direction providing assistance in the
organization and operation of promotional activities and visits on site; Monitoring the resolution of the
identify gaps ( insure the closure of credits and investments deals in pipeline; Resolution of Client complaints;
-Development of sales reports ( sales production, relationship managers performance, branch performance);
-Analysis sales and other reports that give insight into how the bank can make adjustments to improve sales
performances;
-Management and maintenance of the commercial production including administrating sales, maintaining a
loan and investment record and chasing the pipeline discussed in the monthly meetings;
-Support management in pursuing new business opportunities and managing functions such as: company
association and other matters that relates to the bank activities;