It technician; az-900 azure administrator; ms-900: 365 fundamentals; server support; cyber security awareness; sc-900 security compliance, and identity fundamentals; comptia a+ ce certification

Experiência

IT Assets Coordinator

Sitel

ago 2021 - jan 2023

Control of equipment sent and received to agents, stock management, help with connection problems, control of the functional status of equipment, planning of necessary equipment. IT support to agents on site.

Office Services / IT Suport

MSC Mediterranean Shipping Company

mar 2015 - mar 2021

Building security delegate and implementation of security measures
self-protection. Management of maintenance and outdoor spaces,
contact with several suppliers. Deal with of processes in container inspections and payments for these services at the treasury, and release of containers at Customs.
Local IT support with devices such as laptops, mobile phones, wired connections, servers, printers, etc.
and controlling everything
 local IT material.

Formação

CompTIA A+ Essentials

CompTIA

nov 2022 - jan 2023

Supporting Operating Systems
Installing and Configuring PC Components
Installing, Configuring, and Troubleshooting Display and Multimedia Devices
Installing, Configuring, and Troubleshooting Storage Devices
Installing, Configuring, and Troubleshooting Internal System Components
Installing, Configuring, and Maintaining Operating Systems
Maintaining and Troubleshooting Microsoft Windows
Network Infrastructure Concepts
Configuring and Troubleshooting Networks
Managing Users, Workstations, and Shared Resources
Implementing Client Virtualization and Cloud Computing
Security Concepts
Securing Workstations and Data
Troubleshooting Workstation Security Issues
Supporting and Troubleshooting Laptops
Supporting and Troubleshooting Mobile Devices
Installing, Configuring, and Troubleshooting Print Devices
Implementing Operational Procedures

IT Technical

Rumos

mai 2022 - jan 2023

Supporting Operating Systems
Installing and Configuring PC Components
Installing, Configuring, and Troubleshooting Display and Multimedia Devices
Installing, Configuring, and Troubleshooting Storage Devices
Installing, Configuring, and Troubleshooting Internal System Components
Installing, Configuring, and Maintaining Operating Systems
Maintaining and Troubleshooting Microsoft Windows
Network Infrastructure Concepts
Configuring and Troubleshooting Networks
Managing Users, Workstations, and Shared Resources
Implementing Client Virtualization and Cloud Computing
Security Concepts
Securing Workstations and Data
Troubleshooting Workstation Security Issues
Supporting and Troubleshooting Laptops
Supporting and Troubleshooting Mobile Devices
Installing, Configuring, and Troubleshooting Print Devices
Implementing Operational Procedures

Educação Básica

Instituto Politécnico de Viana do Castelo

jun 2008 - jun 2011

Especialização em Cuidados pré-hospitalares na escola

Idiomas

Portuguese - Nativ

English - Intermediate

Spanish - Intermediate

French - Basic

Informações Adicionais

SKILLS

• Customer service
•Team management
• Negotiation
• Public relations
• Marketing strategies
• Business strategy
• Office administration

PERSONALITY

My main characteristic is being a curious and empathetic person.
As a motto I usually use a phrase: "A day without learning something new, it wasn't a good day!"
I am also flexible and focused.
I have ease of communication; versatility and dynamism.
I am comfortable working in a multicultural environment; quick adaptability and commitment to responsibilities are my additional qualities.

EDUCATION

Supporting Operating Systems
Installing and Configuring PC Components
Installing, Configuring, and Troubleshooting Display and Multimedia Devices
Installing, Configuring, and Troubleshooting Storage Devices
Installing, Configuring, and Troubleshooting Internal System Components
Installing, Configuring, and Maintaining Operating Systems
Maintaining and Troubleshooting Microsoft Windows
Network Infrastructure Concepts
Configuring and Troubleshooting Networks
Managing Users, Workstations, and Shared Resources
Implementing Client Virtualization and Cloud Computing
Security Concepts
Securing Workstations and Data
Troubleshooting Workstation Security Issues
Supporting and Troubleshooting Laptops
Supporting and Troubleshooting Mobile Devices
Installing, Configuring, and Troubleshooting Print Devices
Implementing Operational Procedures