EMPREGO OPERATIONS MANAGER SERVICE DESK SINTRA, LISBOA

• demonstrates knowledge of the brand specific service culture... • responds in a timely manner to customer service department request... • improves service by communicating...

• supports brand’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience...

Preferencial: – experiencia professional superior a 2 anos em service desk em ambiente multinacional; – certificação itil; – conhecimentos avançado de redes (tcp/ip)...

• supervises daily shift operations in absence of restaurant manager... • strives to improve service performance... • assists in supervising daily shift operations...