EMPREGO SERVICE DESK TECHNICIAN GLOBAL PORTO, PORTO

Reporting to the chief information officer (cio), the global service delivery director is responsible for delivering a  secure, cost effective,  modern, automated...

Reporting to the engineering area, with a dotted line to the global tech service management area, you will be the first point of contact for the users who call our...

You will drive continuous improvement processes that enhance service quality and security, including designing, maintaining, and supporting our global infrastructure...

* ability to use service desk tools, with a preference for jira... * comfortable working and communicating effectively as part of a global team...

* experience working within a global business services (gbs) or shared services environment preferred... by understanding people, we can understand what drives their...

Years' experience in one of this position: it infrastructure technician, service desk technician or it infrastructure project manager... written and verbal communication...