EMPREGO CUSTOMER RELATIONSHIP MANAGEMENT MANAGER PORTO, PORTO

Implementing customer support processes to enhance customer satisfaction... manage day-to-day functions of the customer service, customer success and project management...

You also manage external project management resources, provided by project management services or contractors hired directly by elementis...

Order management... generate customer satisfaction... customer oriented attitude... management and response to all requested customer backlog changes...

Strong customer orientation with a focus on relationship-, expectation- and de-escalation management... the client delivery manager is the main customer-facing representative...

What you’ll do: develop and implement customer relationship management strategies be the customer main point of contact for business related topics maintain assigned...

* strong time management & organisational skills... * work with service management in the post-mortem analysis and improvements identification...

Develop strong customer relationship through technical reviews, technical presentations and discussion on ideas and innovative concepts... ensure and approve documentation...

Foundational proficiency in sap solution manager and sap cloud application lifecycle management (sap cloud alm)... handle customer stakeholder management, including...

customer relationship management and digitized processing of customer contacts, focused on health insurance...   as a customer service specialist in this project...

customer relationship management and digitized processing of customer contacts, focused on health insurance...  as a customer service specialist in this project...

Demonstrated success with vendor management... provide organization-wide infrastructure and customer service for hris functions... responsible for vendor management...

• strong competence in yield management... • familiarity with ota’s, extranets and channel manager... • proven work experience of 2 years minimum in revenue management...

customer satisfaction champion: monitor client satisfaction, ensuring we deliver on our promises... collaborate with our sales and client service teams to maintain...

* contract management with third parties... * developing employee and customer relationships and taking the time to understand the wider needs and implications and...

Experience in technical architecture/implementation/change management deep experience in technical planning, implementation and configuration  expert across multiple...

This individual will lead change management initiatives and own business application implementations if required... your new role the supply chain project manager...

Experience in technical architecture/implementation/change management knowledge of sap cloud solutions/portfolio would be an advantage... originally known for leadership...