EMPREGO FINNISH SPEAKING SERVICE DELIVERY LISBOA, LISBOA

Job description we are looking for an an it service manager for the managed device as a service... the mdaas service is a strategic service to define abd drive the...

Inc mgmnt, change mgmnt, problem mgmnt) •handle service escalations •contributes to the maintenance of all service catalog items and the provisioning of an integrated...

* provide exceptional customer service by promptly addressing inquiries, concerns, or complaints related to dispatch operations... * monitor and adhere to relevant...

Monitoring and reporting of the quality of service regarding stability, performance, security for all migration topics partnering with internal or external service...

* work closely together with it architects, service managers, vendors, service integrators, business, and delivery & release management... * provide proactive maintenance...

* perform quality checks and secure accounting process delivery as defined in framework agreements and/or service level agreements... * address payment-related issues...