EMPREGO EMAIL ISSUES LISBOA, LISBOA

In this role, you will assist and solve issues reported by rw customers... this includes technical issues related to databases or web services (api), where basic...

* skilled at handling multiple issues at once to efficiently solve a large number of inquiries... must be able to connect what users are asking for with answers...

Job duties: assisting customers by phone, email and live chat to assist users with pre-sales, general inquiries, and technical support issues by phone/email/chat/social/social...

In some cases working with ai development teams * translating business needs into new tech requirements supported by your team lead following tech development and...

• provide business, team members and other project\/task partnering teams updates on the issue\/task\/project... • practice in itil... language skills...

Escalate complex issues to the relevant department for swift resolution... analyze individual issues and take appropriate action to resolve them, ensuring customer...

What you will do * resolve high volume of customer contacts through various support modalities which may include inbound and outbound calls, email, chat, and tickets...

Ability to assist users with pre-sales, general inquiries, and technical support issues via  phone/email/chat/social/social messaging channels (as assigned)...

What you'll need to succeed we are looking for people with: experience in the role; significant experience in collection of funds from customers in a b2b environment...

Customers’ returns and redeliveries or order cancelations, shipping) o sharing with the right teams issues encountered on the day to day work and how to solve them...

Send your application via email... excellent problem-solving skills and the ability to troubleshoot and resolve complex technical issues... experience in agile methodologies...

Rides - transportation you will deliver high-quality service across multiple support platforms (email, social media and chat); be a passionate advocate for users...

* update preventative maintenance sheets and can troubleshoot advanced issues on self-service equipment... * availability to work on day shifts, weekends, and holidays...

* strong analytical skills; adept at understanding complex issues and deploying creative problem-solving... * be on point for critical issues from the global (company...

Following up of issues if needed... supplying customers with the necessary information and solving any issues... providing the best possible answers and solutions...

As a customer service specialist in this project, your daily responsibilities will include: respond promptly and professionally to customer inquiries and issues...

Do you like to work in a city known for its café culture and have a passion for customer service or content moderation? are you ready to work within social media? then...