EMPREGO KEY ACCOUNT CUSTOMER AND LEIRIA, LEIRIA

Capture and monitor key customer success metrics (e... nps and csat)... monitor and measure customer satisfaction and take proactive action to remedy any concerns...

Provide account and application support to customers namely with regards to software functionality... provide accurate and real-time responses to the customers inquiries...

Proficiency with serverless computing and event-driven architectures... ability to provide outstanding customer service, actively listen, collaborate effectively...

Understand customer needs and requirements and identify sales opportunities... mid and long-term strategic account planning... effective pipeline and forecast management...

Understand customer needs and requirements and identify sales opportunities... persuasive and goal-oriented... organise customer presentation... birthday leave...

Qualifications and mindset... · account opening on new marketplaces... · speed of understanding and execution... · integrate and track orders on marketplaces...