EMPREGO CUSTOMER PROJECT MANAGEMENT BRAGA, BRAGA

Coach, support, energize and engage the project team... manage delivery with the project sponsors expectations and tolerances... bring transparency on the business...

Daily management of allocated project resources and tester's day-to-day performance... daily review of project priorities, risks and severities with the project...

Maintain up-to-date project records... planning: define project scope in collaboration with management... experience in translation team management...

customer service experience (preferred): previous experience in a contact center or customer service role is a plus... deliver accurate and timely responses to all...

As a customer advisor, you will... * have previous experience in customer service or as a sales representative... * full paid training on the company and the project...

And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement...

As a customer advisor, you will... * contribute to the development of customer loyalty... * full paid training on the company and the project you'll be working on...

Focus on providing first-class customer service and assisting customers with a variety of questions and challenges work to achieve key goals such as customer satisfaction...

As a customer advisor, you will... * work to achieve key goals such as customer satisfaction and quality... * full paid training on the company and the project you'll...

Deliver accurate and realtime responses to customer inquiries... address account management and software functionality problems for customers...

Qualifications what distinguishes you: education: degree in engineering or similar; personality and working practice: intrinsic motivation, thinking out of the box...

Qualifications: what distinguishes you: * education: degree in engineering or similar; * personality and working practice: intrinsic motivation, thinking out of...