EMPREGO SERVICE MANAGEMENT AND INCIDENT AMADORA, LISBOA

Years of experience in application development and service management... familiarity with it service management frameworks (e... continuously monitor and improve...

This position plays a mission critical role in service operations: incident management, problem management, change management and major events planning...

Drive digitalization and system automation and strive for continuous service improvement... be responsible for communication, collaboration, and relationship management...

With your strong interpersonal skills, team management skills and talent for communication, you are at ease collaborating with customers and colleagues at all levels...

Develop and maintain project plans, budgets, and schedules... 3+ years of experience developing and managing integrations with servicenow and other systems and technologies...

Interact with management and staff of internal service providers and other corporate departments to ensure smooth and error-free process flows...

You have experience in project management and technology consulting... you define roadmap and strategy for security enhancements and implementation of solutions...

Risk management and reporting: risk identification and mitigation: manage risks and resolve issues that impact release scope, schedule, and quality...

Participate in monitoring-driven incident and problem management processes, including debugging, mitigation, and root-cause analysis... assess and translate functional...

Collaborate with vendors to implement and maintain platform-wide features such as service catalogs and catalog items, service portals, and knowledge bases...

Monitor data quality, identify and resolve data issues, and implement data governance practices... evaluate and recommend new data technologies, tools, and architectural...

Loading contracts, linkages to install base, instruments and service contracts... sap; strong experience and knowledge of excel for managing large data analysis...

Problem-solving mindset, with a proactive approach to handling incidents, service requests, and infrastructure challenges... excellent problem-solving skills and...

Develop and optimize existing solutions and processes, e... by process harmonization, consolidation of applications, interfaces, and other it services develop and...

Your mission will be… plan, implement and support new roll outs and tools; support team leader and service line manager on current and future projects; support our...

Region europe, with around colleagues, is responsible for the solution and service business and is market leader in europe... policies, and the si sector, regarding...

Fluency in english (mandatory) and portuguese (preferred)... foster hub synergies, continuous improvement, quality management and certifications/controls across...

There are more than professionals working in cybersecurity, analytics business intelligence, application lifecycle management, it project & service management and...

Your challenge will be: definition of functional and nonfunctional requirements continuously research and learning latest configuration and best practices of microsoft...

Gbs digital solutions offer innovative technology solutions and customer-oriented digitalization services and co-develop digital solutions to solve our customers...