TURKISH SPEAKING CUSTOMER ADVISOR

Are you a proficient Turkish speaker with a passion for delivering exceptional customer service Embark on an exciting career journey as a TurkishSpeaking Customer Advisor specializing in email support at our Lisbonbased office.
Catering to the needs of Turkishspeaking customers this role offers a unique opportunity to leverage your language proficiency while contributing to a dynamic and supportive team environment.
Enjoy competitive remuneration comprehensive benefits encompassing health and life insurance and abundant prospects for professional growth and development.
Responsibilities.
Email Support Excellence.
Your primary responsibility as a TurkishSpeaking Customer Advisor is to deliver topnotch email support to our valued customers.
By promptly addressing inquiries resolving concerns and offering accurate solutions youll play a pivotal role in ensuring customer satisfaction and loyalty.
Language Proficiency.
Fluent in Turkish and possessing a minimum B2 level of English proficiency youll seamlessly communicate with Turkishspeaking customers.
Additionally youll collaborate effectively with Englishspeaking colleagues and stakeholders fostering a cohesive and collaborative work environment.
Customer Satisfaction.
Striving to surpass customer expectations youll provide personalized and empathetic support to address their needs and concerns.
Through proactive engagement and tailored solutions youll enhance customer satisfaction and foster longterm relationships.
ProblemSolving.
Drawing upon your analytical acumen and product knowledge youll adeptly identify and resolve customer issues.
Collaborating with internal teams youll escalate complex cases to ensure timely resolution and uphold service excellence.
Quality Assurance.
Upholding stringent quality standards youll adhere to company guidelines and best practices in all email interactions.
Continuously evaluating and refining email response processes youll optimize efficiency and effectiveness to drive positive outcomes.
Benefits.
Competitive Remuneration.
Receive a competitive salary package reflective of your expertise and contributions acknowledging your integral role within the team.
Comprehensive Benefits.
Enjoy comprehensive health and life insurance coverage providing peace of mind for you and your loved ones.
Career Advancement.
Capitalize on abundant opportunities for professional development and career advancement.
Engage in tailored training programs mentorship initiatives and promotional pathways designed to nurture your growth and success.
Dynamic Work Environment.
Immerse yourself in a dynamic and inclusive workplace culture where collaboration innovation and teamwork are celebrated and encouraged.
WorkLife Balance.
Prioritize your wellbeing with regular working hours and flexible scheduling options fostering a healthy worklife balance.
Professional Development.
Participate in ongoing training and development initiatives tailored to enhance your skills knowledge and expertise in customer service and email support ensuring continuous growth and learning.
Qualifications.
Proficiency in Turkish (both verbal and written) is essential.
Minimum B2 level of English proficiency is mandatory.
Previous experience in customer service or email support is preferred but not required.
Exceptional communication skills coupled with a strong customercentric approach.
Strong problemsolving abilities and meticulous attention to detail.
Join Our Team.
Seize the opportunity to embark on a fulfilling career journey as a TurkishSpeaking Customer Advisor in Lisbon.
Apply now to become a valued member of our team where youll experience competitive compensation comprehensive benefits and a supportive work environment dedicated to your success and growth! Remote Work.
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